- Oct 09, 2013
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Jared Hancock authored
Process inline attachments in thread entry and support inline images in piped emails Support inline images across the system, with draft support Migrate to a single attachment table That way we don't need a new table for everything we need to attach an inline image to (like a signature, for instance) Add richtext support for internal notes Implement images on site pages * Image paste in Redactor * Make non-local images optional * Placeholder for non-local images * Fix local image download hover * Don't re-attach inline images
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- Sep 02, 2013
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Peter Rotich authored
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- Jul 10, 2013
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Jared Hancock authored
SLAs can be marked transient. When a ticket is assigned to a transient SLA and it is transferred to a department or help topic having a default SLA, the SLA will change to the SLA of the new department or help topic. This process can continue as long as the ticket has a transient SLA assigned. Once a non-transient SLA is assigned to the ticket, the SLA will no longer change automatically. Thereafter, the SLA can only be manually changed.
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- Jun 20, 2012
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Jared Hancock authored
Protect againts cross-site request forgery attacks by requiring a special form-field or header to be sent with requests that modify ticket system data. This meant a slight change to the AJAX ticket locking mechanism. It was defined to lock with a GET request; however, GET requests are defined as safe methods and should not modify backend data (such as a lock acquisition). Therefore, the the lock acquire AJAX method was changed to require a POST method. Also remove old, no-longer-used staff panel include files
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- Apr 21, 2012
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Jared Hancock authored
And correct several undefined function errors from several source files. So while function names in PHP are considered case-insensitive, it still makes sense to use consistent camel casing for both defining and calling methods. The lint test searches the code base for method calls, and then searches the code base again looking for a function definition matching the name of the function invoked. It's not failsafe, because it doesn't detect the class from which the method should belong, so it's likely to have false negatives. Furthermore, it won't work well for PHP 5 where several classes are built into PHP (and aren't searchable in the osTicket code base). Remove the include/staff/api.inc.php as it no longer appears to be used (and contains references to undefined methods).
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- Mar 19, 2012
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Jared Hancock authored
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