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  1. Jun 22, 2015
  2. Jun 03, 2015
    • Jared Hancock's avatar
      client: Add filter for help topic, clear filter · dd9fe3be
      Jared Hancock authored
      This patch adds to the client interface the ability to filter tickets on the
      client portal by help topic, as well as a "clear" feature to clear search,
      sort, and filter options.
      dd9fe3be
    • Jared Hancock's avatar
      Make several optimizations to ticket-view page · 091fe701
      Jared Hancock authored
      * Log events for AJAX collaborator list edits
      * Avoid extra selects for inline image handling
      * Avoid using htmLawed to add target="_blank" and class="no-pjax" to links
        in the ticket thread
      * Cache instances of IntlDateFormatter; seems expensive to set up
      * Cache filetypes Yaml in APC if available
      * Cache I18n::getDefaltLanguage() in the request
      * Avoid extraneous usage of Model::_inspect and Model::$meta
      * Add aggregated query support to the ORM
      * Lazily compile SQL query for InstrumentedLists
      * Apply `select_related` setting when setting up InstrumentedList instances
      * Slight optimization in SqlCompiler::getField
      * Avoid double compiling Sql annotations in the ORDER BY clause
      * Cache Thread::getEntries
      * Break out event types for ThreadEvent for more legible code
      * Eliminate one query from Ticket::loadDynamicData
      * Fix ticket number bolding if already answered
      * Use dependent subqueries for ticket statistics in the queue page, which is
        significantly faster for large data sets (like hundreds of attachments or
        thread entries)
      * Fixup sidebar layout on client knowledge base pages
      091fe701
  3. May 20, 2015
  4. May 13, 2015
  5. Feb 18, 2015
  6. Feb 06, 2015
  7. Dec 08, 2014
  8. Nov 15, 2014
    • Jared Hancock's avatar
      i18n: Let the browser truncate long texts · 51d3d240
      Jared Hancock authored
      This helps in long UTF-8 characters as the bytes were previously counted and
      the width of the characters was assumed to correlate with the count of the
      bytes in the text. This method allows the browser to calmly truncate the
      text according to the available space in the page where the text is
      rendered.
      51d3d240
  9. Aug 29, 2014
  10. Aug 06, 2014
  11. Jul 24, 2014
  12. Jul 01, 2014
  13. May 23, 2014
  14. Apr 25, 2014
  15. Mar 25, 2014
  16. Mar 20, 2014
  17. Dec 01, 2013
    • Jared Hancock's avatar
      ui: Fix large image display · e3845ad1
      Jared Hancock authored
      Fixes oversize image display to be resized in both the ticket thread and
      the redactor editor in (at least)
      
        * Ticket-view boxes
        * Client new-ticket form
        * Staff new ticket
        * Page add/edit
        * FAQ add/edit
        * Canned response add/edit
      
      Fixes osTicket/osTicket-1.8#247
      e3845ad1
  18. Nov 14, 2013
  19. Nov 06, 2013
  20. Oct 09, 2013
    • Jared Hancock's avatar
      f7384359
    • Jared Hancock's avatar
      HTML ticket thread, inline images and draft support · 864d3539
      Jared Hancock authored
      Process inline attachments in thread entry and support inline images in
      piped emails
      
      Support inline images across the system, with draft support
      
      Migrate to a single attachment table
          That way we don't need a new table for everything we need to attach an
          inline image to (like a signature, for instance)
      
      Add richtext support for internal notes
      
      Implement images on site pages
      
      * Image paste in Redactor
      * Make non-local images optional
      * Placeholder for non-local images
      * Fix local image download hover
      * Don't re-attach inline images
      864d3539
  21. Jul 17, 2013
  22. Mar 06, 2013
  23. Feb 18, 2013
  24. Oct 31, 2012
  25. Oct 11, 2012
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