- Jun 22, 2015
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Peter Rotich authored
Credit: Jared
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- Jun 03, 2015
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Jared Hancock authored
This patch adds to the client interface the ability to filter tickets on the client portal by help topic, as well as a "clear" feature to clear search, sort, and filter options.
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Jared Hancock authored
* Log events for AJAX collaborator list edits * Avoid extra selects for inline image handling * Avoid using htmLawed to add target="_blank" and class="no-pjax" to links in the ticket thread * Cache instances of IntlDateFormatter; seems expensive to set up * Cache filetypes Yaml in APC if available * Cache I18n::getDefaltLanguage() in the request * Avoid extraneous usage of Model::_inspect and Model::$meta * Add aggregated query support to the ORM * Lazily compile SQL query for InstrumentedLists * Apply `select_related` setting when setting up InstrumentedList instances * Slight optimization in SqlCompiler::getField * Avoid double compiling Sql annotations in the ORDER BY clause * Cache Thread::getEntries * Break out event types for ThreadEvent for more legible code * Eliminate one query from Ticket::loadDynamicData * Fix ticket number bolding if already answered * Use dependent subqueries for ticket statistics in the queue page, which is significantly faster for large data sets (like hundreds of attachments or thread entries) * Fixup sidebar layout on client knowledge base pages
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- May 20, 2015
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Jared Hancock authored
Also log client edits as an event
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- May 13, 2015
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Jared Hancock authored
This includes adding support to the Redactor editor to force the width of th editable content to match the width of the displayed content on the client portal. Also, the landing page displayed on the client portal is themed (css-class wise) to match that of the Redactor content similar to the FAQ and thread-entry designer boxes as well.
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Jared Hancock authored
If a relationship has more than one field in the constraint, then the InstrumentedList query generated would not be correct. This happens often in osTicket for the join foreign key fields `object_type` and `object_id`. This patch addresses the issue by sending all the fields in the foreign key to the InstrumentedList constructor.
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Jared Hancock authored
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Jared Hancock authored
Also, show sidebar on "Other Resources" pages, and fix a problem displaying the correct Other Resource page.
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Jared Hancock authored
Chosen has a problem being rendered in a dialog box with overflow:scroll, because the content of the dropdown widget is truncated with the scrollable content of the dialog. Select2 addresses the issue by placing the dropdown box in the <body> and absolutely positioning it into place.
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Jared Hancock authored
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- Feb 18, 2015
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Jared Hancock authored
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- Feb 06, 2015
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Jared Hancock authored
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Jared Hancock authored
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- Dec 08, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
Move the attachments to the sidebar, add the concept of language-specific attachments. Add a sidebar to the front page. De-emphasize the "open new ticket" button. Add a knowledge base search feature to front page and also add the concept of "featured" articles and categories on the front page.
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Jared Hancock authored
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- Nov 15, 2014
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Jared Hancock authored
This helps in long UTF-8 characters as the bytes were previously counted and the width of the characters was assumed to correlate with the count of the bytes in the text. This method allows the browser to calmly truncate the text according to the available space in the page where the text is rendered.
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- Aug 29, 2014
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Jared Hancock authored
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- Aug 06, 2014
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Jared Hancock authored
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- Jul 24, 2014
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Jared Hancock authored
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- Jul 01, 2014
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Cory Gibbons authored
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- May 23, 2014
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Jared Hancock authored
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- Apr 25, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Mar 25, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Mar 20, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Dec 01, 2013
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Jared Hancock authored
Fixes oversize image display to be resized in both the ticket thread and the redactor editor in (at least) * Ticket-view boxes * Client new-ticket form * Staff new ticket * Page add/edit * FAQ add/edit * Canned response add/edit Fixes osTicket/osTicket-1.8#247
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- Nov 14, 2013
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Jared Hancock authored
Fix width of the ticket thread body Add consistent font styling between Redactor and thread body
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- Nov 06, 2013
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Jared Hancock authored
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- Oct 09, 2013
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Jared Hancock authored
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Jared Hancock authored
Process inline attachments in thread entry and support inline images in piped emails Support inline images across the system, with draft support Migrate to a single attachment table That way we don't need a new table for everything we need to attach an inline image to (like a signature, for instance) Add richtext support for internal notes Implement images on site pages * Image paste in Redactor * Make non-local images optional * Placeholder for non-local images * Fix local image download hover * Don't re-attach inline images
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- Jul 17, 2013
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Jared Hancock authored
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- Mar 06, 2013
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Peter Rotich authored
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- Feb 18, 2013
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Peter Rotich authored
Use minimized version of css.
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- Oct 31, 2012
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Peter Rotich authored
Use non-minimized css - users can minimize on their own
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- Oct 11, 2012
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Peter Rotich authored
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