- Sep 05, 2018
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JediKev authored
This addresses an issue where newly added queues in the Admin Panel do not show up in the list of queues nor in the ticket view. This is due to the function that does not set any additional flags on queues if one already exists.
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Peter Rotich authored
issue: Default Help Topic Issue Summary
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Peter Rotich authored
Implement Referral Internal Notes
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Peter Rotich authored
oops: Selection Search Bug
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Peter Rotich authored
Email Name Format
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Peter Rotich authored
Filter Action Send an Email Issue
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aydreeihn authored
This commit fixes an issue we had with adding a Filter Action to Send an Email. We had an option at the top for 'Default System Email', however, it did not have the Email ID or address for the system email and would throw an error if chosen. Now, we just retrieve the emails with their IDs and values with the Default System Email being the initial value selected in the list of options.
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- Sep 04, 2018
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aydreeihn authored
This commit further corrects issues where emails were being sent out with names being improperly formatted if the name format is set as 'Last, First' or if it has special characters.
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- Aug 31, 2018
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JediKev authored
This addresses an issue introduced with 4124 where searching for a Selection Field with the criteria "does not have a value" throws an `implode()` warning.
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- Aug 28, 2018
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aydreeihn authored
This commit stores internal notes if an Agent includes one while creating a Thread Referral.
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JediKev authored
This addresses issue 4473 where users creating a ticket with the Help Topic preselected shows a validation error for the Issue Summary field. This is due to the new `getFormName()` function that creates new field form names based on the user’s/agent’s session. When the Help Topic is preselected, `_form` is not set for each field so the hashed name of the fields before ticket submit is different than after ticket submit.
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- Aug 27, 2018
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Peter Rotich authored
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Peter Rotich authored
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- Aug 24, 2018
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Peter Rotich authored
Charset: Add generic transcode php_user_filter
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Peter Rotich authored
Staff Profile Updates:
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Peter Rotich authored
Filter Action Saving Fix:
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aydreeihn authored
This commit fixes the way we validate filter actions before saving a filter. Now, the code will accurately validate the action without needing a filter_id first while making sure all validations stay withing the validate_actions function.
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Peter Rotich authored
issue: Image CID Attributes
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Peter Rotich authored
issue: CDATA Phone Contains
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Peter Rotich authored
forms: Disabled By Help Topic Users
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- Aug 23, 2018
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JediKev authored
This addresses an issue where images in email signatures containing a `data-cid` attribute will either crash the ticket page or not show the image in the signature.
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JediKev authored
This addresses issue 4470 where Users creating tickets via Client Portal and failing to fill out a required field makes disabled fields by Help Topic appear on the page. When the disabled fields appear they allow Users to populate and save data that they were not meant to submit.
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- Aug 22, 2018
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JediKev authored
This addresses an issue where people who do not have a phone field on the contact information form go to search for a User in the User Directory and the system crashes. This is due to the search query that always contains the phone field variable. This only adds the phone variable to the search query if the field actually exists.
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Peter Rotich authored
This will be useful when converting content on the fly on write or read - allowing for support for output filter for file storage backend.
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Peter Rotich authored
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Peter Rotich authored
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- Aug 21, 2018
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Peter Rotich authored
issue: mPDF SetAutoFont RTL
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Peter Rotich authored
issue: SelectionField nset
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JediKev authored
This addresses an issue where `SetAutoFont()` was making the Thai PDFs break. This adds the `AUTOFONT_RTL` flag to only autodetect RTL languages and nothing else.
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JediKev authored
This addresses an issue where creating an advanced search with selection field "does not have a value" throws a fatal error. This was due to an improperly named search method "notset".
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Peter Rotich authored
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Peter Rotich authored
Conflicts: include/class.forms.php
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- Aug 20, 2018
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Peter Rotich authored
Make getFiles() return files
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Peter Rotich authored
issue: Task Term Search
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aydreeihn authored
This commit fixes an issue where the ORM was trying to get invalid Staff fields (which we actually store in the config table), therefore throwing an error.
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Peter Rotich authored
cron: Clean Expired Passwd Resets
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Peter Rotich authored
issue: Multiple File Display
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JediKev authored
This adds functionality to clean expired password reset tokens on cron runs.
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Peter Rotich authored
sessions: Clear On Password Set/Reset
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JediKev authored
This addresses an issue where FileUploadFields on the ticket header is not displaying all attachments in the field.
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