- Sep 29, 2015
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Peter Rotich authored
Add a checkbox option within the department setting to disable the "Claim on Response" Feature must be enabled globally in order to be disabled locally (duh!)
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- Aug 18, 2015
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Jared Hancock authored
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- Aug 17, 2015
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Peter Rotich authored
Department/Topic create now considers the possibility of preset id (primary key) Default help topic routing to floating system's default department
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- Aug 10, 2015
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Jared Hancock authored
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- Aug 07, 2015
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Jared Hancock authored
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- Aug 04, 2015
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Jared Hancock authored
* Set all "route department" filter actions to "unchanged" * Fix bug in quick-add code where new option was not properly added
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- Jul 21, 2015
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Jared Hancock authored
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- Jul 08, 2015
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Jared Hancock authored
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Jared Hancock authored
Reset permissions and change primary department and role
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Jared Hancock authored
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Jared Hancock authored
getVar() is now called first, then object properties and array properties are considered, and then getTag() is considered if none of the other options work. This allows for more predictable results using the variable replacement system, and allows ::getVar() to override every other means to use variables in email templates.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Jun 08, 2015
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Jared Hancock authored
This is required with the connection to Dept::getEmail()->send(...)
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- Jun 07, 2015
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Peter Rotich authored
The bug was partly due to switch to ORM.
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- May 27, 2015
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Jared Hancock authored
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Peter Rotich authored
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Jared Hancock authored
* Fix crash saving a page (regression) * Fix red banner deleting a department * Fix crash deleting a knowledgebase article
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- May 13, 2015
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Jared Hancock authored
If a relationship has more than one field in the constraint, then the InstrumentedList query generated would not be correct. This happens often in osTicket for the join foreign key fields `object_type` and `object_id`. This patch addresses the issue by sending all the fields in the foreign key to the InstrumentedList constructor.
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- May 05, 2015
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Peter Rotich authored
Add support for passing a criteria to AssignmentField to limit the choices Limit assignees based on department settings Cache choices
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- Apr 30, 2015
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Jared Hancock authored
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- Apr 16, 2015
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Jared Hancock authored
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- Apr 01, 2015
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Peter Rotich authored
Unassign tickets on transfer when the target department has assignment restriction and the assigned staff is not a member. Disable claim (quick self-assignment) when above restriction is in effect.
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- Jan 05, 2015
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Jared Hancock authored
* Fix fatal errors adding a new FAQ (fixes #1648) * Fix removal of attachments when deleting a thread (fixes #1650) * Fix crash discovering department members for alerts (fixes #1652)
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- Dec 26, 2014
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Jared Hancock authored
This patch adds a ::getAlertEmail() method to the Department class, which allows administrators to use the department email address (normally for replies) as the alert email address. If not specified, the system alert email address is retrieved instead, automatically.
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- Dec 11, 2014
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Peter Rotich authored
Support duplicate names in different hierarchy Save path on add/update Show full department name on transfer
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Jared Hancock authored
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Peter Rotich authored
The commit also renames some fields in department table.
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- Dec 10, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Dec 09, 2014
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Peter Rotich authored
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Peter Rotich authored
The commit also renames some fields in department table.
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- Dec 08, 2014
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Peter Rotich authored
Lint test rulez!
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Peter Rotich authored
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Jared Hancock authored
This significantly reduces the time necessary to render the ticket queue page with the ORM.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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