- Oct 30, 2017
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Jared Hancock authored
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Jared Hancock authored
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- Jun 25, 2016
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Jared Hancock authored
This fixes an issue where the `$ht` variable is not properly initialized by the ORM. It is assumed to be a valid array in the constructor, and its items are run through the ::set() method. Therefore, if an empty array is received, the `$ht` variable will remain null, since nothing is ever set. This also fixes a misspelled variable in the claim dialog if a ticket is currently assigned to a team only.
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- Jun 14, 2016
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Michael authored
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- May 09, 2016
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Michael authored
Updated several files to split up phrases like "Your lock has expired. Please try again!" into "Your lock has expiredx" and "Please try again!"
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- Apr 21, 2016
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Michael authored
Note: Since I'm not sure if that's all (replacing %s %s with %1$s %2$s) which is necessary to make this work, I'm sorry in advance for a potential "bad commit". As already written on Crowdin, in German the order is wrong, so my suggestion is to make it possible to change the order by transforming "%s %s" to "%1$s and %2$s". Format in English: Successfully assigned 4 selected tasks Needed German: Successfully 4 selected tasks assigned
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- Apr 18, 2016
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Michael authored
Fix translation so it makes sense. Before: "Unable to change status for 2 any of the selected tickets" - sounds wired After: "Unable to change status of 2 selected tickets" - sounds correct and fits into the rest of the translation scheme ;)
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- Mar 25, 2016
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Peter Rotich authored
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Jared Hancock authored
This pass also makes a stride at adding correct punctuation and making error phrases consistent.
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- Mar 24, 2016
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Jared Hancock authored
This is my attempt at removing similar texts from the translator work load. It also makes an attempt at dropping some misspelled words and works toward standardizing some phrases.
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- Jan 07, 2016
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Peter Rotich authored
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- Dec 31, 2015
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Peter Rotich authored
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Peter Rotich authored
Make tasks actions icon based buttons Fix task assignment issue
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- Nov 13, 2015
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Peter Rotich authored
Filter assignees based on selected tickets department setting.
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- Nov 06, 2015
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Peter Rotich authored
Filter members based on department's assignment restriction when building a list of assignees.
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Peter Rotich authored
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Peter Rotich authored
ClaimForm extends AssignmentForm and hides assignees selection. Claimant is still given the opportunity to log an optional internal note as to why they're claiming the ticket in question.
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Peter Rotich authored
Let the object have full control the list of possible assignees
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- Oct 15, 2015
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Peter Rotich authored
Due to MySQL FULLTEXT min-word-lenn requirements (which various from installation to installation), fulltext-based searches require at least two characters.
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- Oct 01, 2015
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Jared Hancock authored
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Jared Hancock authored
Otherwise we might end up with a search term like '"some junk"*' which is invalid.
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- Sep 28, 2015
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Jared Hancock authored
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- Sep 25, 2015
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Jared Hancock authored
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- Aug 27, 2015
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Jared Hancock authored
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Jared Hancock authored
This time, use full-text for user and ticket lookup boxes, and drop the full-table scans from the ticket basic search page. Auto promote searches to wildcard searches when searching with the user-supplied input yields no results.
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- Aug 18, 2015
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Jared Hancock authored
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- Aug 07, 2015
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Jared Hancock authored
Also, fix submission without a lock and locks are disabled
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- Aug 06, 2015
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Peter Rotich authored
- Adds mass assign, transfer to ticket queues - Retire inline forms for ticket assignment and transfer
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- Aug 04, 2015
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Jared Hancock authored
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- Aug 03, 2015
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Peter Rotich authored
- Tickets cannot be closed when an open ticket exists - Tickets/Tasks cannot be closed when required for close fields are missing data - Add isCloseable routine to ticket/task classes
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- Jul 30, 2015
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Jared Hancock authored
Initially, include support only for Gravatar
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Jared Hancock authored
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- Jul 21, 2015
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Jared Hancock authored
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- Jul 13, 2015
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Peter Rotich authored
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- May 21, 2015
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Peter Rotich authored
The setting is no longer ticket thread specific. Disabling html is now system wide setting for disable-able textarea widgets as well as email correspondence.
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- May 13, 2015
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Jared Hancock authored
This patch removes several of the internal notes posted to a ticket for various events and replaces them with events added to a threads event chain. The emails are still sent out as they previously were, but internal notes are only added to the thread if an agent actually specified comments.
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Peter Rotich authored
Move collaboration implementation to thread level
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- May 05, 2015
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Peter Rotich authored
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- Mar 23, 2015
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Jared Hancock authored
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- Mar 13, 2015
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Jared Hancock authored
Reset field content when building a new form
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