Account Manager Auto-assignment

References:
http://www.osticket.com/forum/discussion/77593/1-9-1-auto-assignment-to-the-account-manager



Reviewed-By: Jared Hancock <jared@osticket.com>

Auto assign tickets to organization's account manager only if the flag is set and as
the last resort i.e topic or filters assignment takes precedence.

Display external images and original links on thanks

Reviewed-By: Peter Rotich <peter@osticket.com>

Allow guests to sign out

Reviewed-By: Peter Rotich <peter@osticket.com>

Retire %{ticket.client_link}

Reviewed-By: Peter Rotich <peter@osticket.com>

Affected users should upgrade the token to %{recipient.ticket_link}

Otherwise, a user's session cannot be voluntarily destroyed

Previously, external images were mucked up and links were routed through
l.php, which requires a client sign in. If a client were not signed in when
creating a ticket. The links would not work correctly.

Fixes #980

Retire canned response append checkbox on ticket reply.

Reviewed-By: Jared Hancock <jared@osticket.com>

Help Topics improved

Reviewed-By: Peter Rotich <peter@osticket.com>

Correctly generate ticket_link for message confirm

Reviewed-By: Peter Rotich <peter@osticket.com>

dept: Allow saving of various alert recipient opts

Reviewed-By: Peter Rotich <peter@osticket.com>

As previously implemented, only "Department and group members" could be set

forms: Ensure the issue summary will have data

Reviewed-By: Peter Rotich <peter@osticket.com>

Fix a couple issues on page management

Reviewed-By: Peter Rotich <peter@osticket.com>

redactor: Upgrade to version 9.2.4

Reviewed-By: Peter Rotich <peter@osticket.com>

Otherwise, no column will be added to the %ticket__cdata table and the
ticket queue pages will be crashed (empty).

Use the topic associated with the email if any, and the topic defined as the
system default as the last resort. In either case, the form associated with
the help topic will be added to the ticket, but no data will be put into the
form fields.