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  1. Jul 17, 2018
    • JediKev's avatar
      issue: Ticket Lock On Disable · 606f45ba
      JediKev authored
      This addresses an issue where disabling Ticket Locks but setting a time
      for the Lock Timeout will always throw a "lock required" error. This adds
      a check to see if locks are enabled AND there is a time set. If locks are
      disabled it will not throw the error.
      606f45ba
  2. Jun 14, 2016
  3. Jun 03, 2016
    • Michael's avatar
      Oops... Fixed translation · 7b0355b8
      Michael authored
      First: Thanks for reviewing Jared!
      Second: Re-checked all occurrences of `sprintf('%s %s` to make sure other translations are correct. Just found this one here to be not correct, so others are fine.
      7b0355b8
    • Michael's avatar
      Internal error occurred #3 (with a lot more internal error occurred related changes) · d1f5d1ef
      Michael authored
      This commit updates a bunch of files and changes a lot of phrases. Basically it extracts "Internal error occurred" from existing phrases.
      I've re-ordered the phrases so "Internal error occurred" is always at the end after the actual informative error message.
      
      Example comparison before and after this commit:
      Before: 1 Phrase: "Internal error: Unable to print to PDF"
      After: 2 Phrases: "Unable to print to PDF." + "Internal error occurred"
      d1f5d1ef
  4. May 09, 2016
  5. Mar 25, 2016
  6. Mar 24, 2016
  7. Mar 17, 2016
    • Peter Rotich's avatar
      Textarea input cleanup · 5710c051
      Peter Rotich authored
      Let textarea widgets parse and clean input based on configured text format.
      Add cleanup routine to ThreadEntryBody
      Clean response/note inputs
      
      Conflicts:
      
      	include/class.forms.php
      	include/class.ticket.php
      5710c051
  8. Feb 05, 2016
    • Jared Hancock's avatar
      forms: Fix search by datetime fields · 5ebebbbc
      Jared Hancock authored
      This changes the storage model for datetime fields and stores them in the
      same format as the MySQL `datetime` column type. This allows for the
      searching code to be consistent when searching the database for
      datetime custom form entry data.
      5ebebbbc
  9. Dec 31, 2015
  10. Nov 16, 2015
    • Peter Rotich's avatar
      Textarea input cleanup · d136963b
      Peter Rotich authored
      Let textarea widgets parse and clean input based on configured text format.
      Add cleanup routine to ThreadEntryBody
      Clean response/note inputs
      d136963b
  11. Sep 28, 2015
  12. Aug 27, 2015
  13. Aug 18, 2015
  14. Aug 17, 2015
  15. Aug 10, 2015
  16. Aug 06, 2015
    • Peter Rotich's avatar
      Mass Ticket Actions · 19f42ca4
      Peter Rotich authored
      - Adds mass assign, transfer to ticket queues
      - Retire inline forms for ticket assignment and transfer
      19f42ca4
  17. Aug 05, 2015
  18. Jul 08, 2015
  19. Jun 24, 2015
  20. Jun 23, 2015
  21. Jun 08, 2015
  22. Jun 03, 2015
  23. May 20, 2015
  24. May 14, 2015
  25. May 13, 2015
  26. May 05, 2015
  27. Apr 02, 2015
  28. Apr 01, 2015
    • Peter Rotich's avatar
      Unassign on transfer · 2fcc24a5
      Peter Rotich authored
      Unassign tickets on transfer when the target department has assignment
      restriction and the assigned staff is not a member.
      
      Disable claim (quick self-assignment) when above restriction is in effect.
      2fcc24a5
  29. Mar 23, 2015
  30. Feb 27, 2015
    • Jared Hancock's avatar
      lock: Sync lockCode input with lock renew · 06a1119b
      Jared Hancock authored
      Also, add warning popup when lock is about to expire and allow the user to
      attempt to renew the lock. Also, connect the keyup callback for redactor to
      the autoLock.handleEvent for greater update of the lock, and also deadband
      the lock to every 10 seconds.
      06a1119b
  31. Feb 13, 2015
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