- Mar 17, 2014
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Jared Hancock authored
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Jared Hancock authored
Use `p:` in the database hostname specification, so `p:localhost` for instance. This will help with SSL and remote database users. References: http://www.php.net/manual/en/mysqli.persistconns.php
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- Mar 14, 2014
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Jared Hancock authored
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- Mar 13, 2014
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Jared Hancock authored
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Jared Hancock authored
Fixup attachments attached to the response for new-ticket by staff Reviewed-By:
Jared Hancock <jared@osticket.com>
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Jared Hancock authored
Change collation to utf8_general_ci Reviewed-By:
Jared Hancock <jared@osticket.com>
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Peter Rotich authored
Bounce detection again Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
html: Be careful not to strip too much Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
The bug prevented attachments from being sent out if it was previously attached to the ticket - for example, you could resend a file to end user.
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Peter Rotich authored
Staff uploaded files, on new ticket, were getting attached to message instead of response.
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Peter Rotich authored
This is necessary to avoid illegal mix of collations error during upgrade for MySQL with strict language setting.
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Jared Hancock authored
If there is content between to <style> elements, the content was previously stripped by Format::safe_html function. This patch adjusts the regex to strip tags such as <head>, <script> and <style> so that if content is found between two of them, it will be preserved.
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Jared Hancock authored
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Jared Hancock authored
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- Mar 11, 2014
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Peter Rotich authored
lint: Add email address validation Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
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- Mar 10, 2014
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Jared Hancock authored
Fix for issue #667 Reviewed-By:
Jared Hancock <jared@osticket.com>
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Jared Hancock authored
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tswestendorp authored
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- Mar 06, 2014
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Peter Rotich authored
forms: Better failsafe for __toString Reviewed-By:
Peter Rotich <peter@osticket.com>
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- Mar 05, 2014
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Jared Hancock authored
This mostly helps when fields change types. If the type of the field currently cannot convert previous data to a string (like if a short-answer field was changed to choices), the textual representation of the PHP value of the field data is given.
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Peter Rotich authored
Allow new ticket without required contact fields Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
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- Mar 04, 2014
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Jared Hancock authored
If a staff member creates a new ticket and cancels the user-lookup / create-new-user dialog, and the contact information form has a required field other than the name and email address fields, the ticket cannot be created because the required fields for new clients are not shown and can therefore not have a required value. This patch allows new clients to be created without the required fields when the ticket is created by staff members.
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Jared Hancock authored
This issue was addressed for htmLawed, where the UTF-8 version of a non-breaking space, 0xc2a0 would be collapsed to 0xa0, which would very likely create an invalid Unicode character, and the text block would be dropped or truncated.
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Peter Rotich authored
sla: New SLA's default to alert when overdue Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
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- Mar 03, 2014
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Peter Rotich authored
i18n: Allow Unicode characters in the username Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
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- Feb 28, 2014
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Jared Hancock authored
Make tempnam play nice with open_basedir restriction on. References: http://us2.php.net/manual/en/function.tempnam.php#93256 Reviewed-By:
Jared Hancock <jared@osticket.com>
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Peter Rotich authored
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Jared Hancock authored
Restrict access to closed tickets based on staff's access control. Reviewed-By:
Jared Hancock <jared@osticket.com>
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Jared Hancock authored
Ensure the email doesn't already exist before creating it. Reviewed-By:
Jared Hancock <jared@osticket.com>
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Peter Rotich authored
html: Drop xml processing instructions from email Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
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Peter Rotich authored
mysqli: Numbers with leading zeros are strings Reviewed-By:
Peter Rotich <peter@osticket.com>
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- Feb 27, 2014
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Peter Rotich authored
Fix ambiguous `due date` if specified as custom field Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
Allow manager to be set even when a department has no members Reviewed-By:
Jared Hancock <jared@osticket.com>
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Peter Rotich authored
This is necessary to allow for creative department based access control and alerts.
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Peter Rotich authored
Fix canned append in non-HTML mode Reviewed-By:
Peter Rotich <peter@osticket.com>
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