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  1. May 09, 2016
  2. Mar 25, 2016
  3. Mar 24, 2016
  4. Mar 17, 2016
    • Peter Rotich's avatar
      Textarea input cleanup · 5710c051
      Peter Rotich authored
      Let textarea widgets parse and clean input based on configured text format.
      Add cleanup routine to ThreadEntryBody
      Clean response/note inputs
      
      Conflicts:
      
      	include/class.forms.php
      	include/class.ticket.php
      5710c051
  5. Feb 05, 2016
    • Jared Hancock's avatar
      forms: Fix search by datetime fields · 5ebebbbc
      Jared Hancock authored
      This changes the storage model for datetime fields and stores them in the
      same format as the MySQL `datetime` column type. This allows for the
      searching code to be consistent when searching the database for
      datetime custom form entry data.
      5ebebbbc
  6. Dec 31, 2015
  7. Nov 16, 2015
    • Peter Rotich's avatar
      Textarea input cleanup · d136963b
      Peter Rotich authored
      Let textarea widgets parse and clean input based on configured text format.
      Add cleanup routine to ThreadEntryBody
      Clean response/note inputs
      d136963b
  8. Sep 28, 2015
  9. Aug 27, 2015
  10. Aug 18, 2015
  11. Aug 17, 2015
  12. Aug 10, 2015
  13. Aug 06, 2015
    • Peter Rotich's avatar
      Mass Ticket Actions · 19f42ca4
      Peter Rotich authored
      - Adds mass assign, transfer to ticket queues
      - Retire inline forms for ticket assignment and transfer
      19f42ca4
  14. Aug 05, 2015
  15. Jul 08, 2015
  16. Jun 24, 2015
  17. Jun 23, 2015
  18. Jun 08, 2015
  19. Jun 03, 2015
  20. May 20, 2015
  21. May 14, 2015
  22. May 13, 2015
  23. May 05, 2015
  24. Apr 02, 2015
  25. Apr 01, 2015
    • Peter Rotich's avatar
      Unassign on transfer · 2fcc24a5
      Peter Rotich authored
      Unassign tickets on transfer when the target department has assignment
      restriction and the assigned staff is not a member.
      
      Disable claim (quick self-assignment) when above restriction is in effect.
      2fcc24a5
  26. Mar 23, 2015
  27. Feb 27, 2015
    • Jared Hancock's avatar
      lock: Sync lockCode input with lock renew · 06a1119b
      Jared Hancock authored
      Also, add warning popup when lock is about to expire and allow the user to
      attempt to renew the lock. Also, connect the keyup callback for redactor to
      the autoLock.handleEvent for greater update of the lock, and also deadband
      the lock to every 10 seconds.
      06a1119b
  28. Feb 13, 2015
  29. Feb 12, 2015
    • Jared Hancock's avatar
      Collaborators for threads, lock as a utility · 67d55198
      Jared Hancock authored
      This patch includes a slight database migration, and adjusts the
      functionality of a few core components.
      
        * Move collaborators from the ticket to the thread.
          This concept allows collaborators on any object which has a thread,
          including tasks.
      
        * Add flags to the thread entry
          This will allow flagging thread entries for different purposes.
          Initially this can be used to flag the original message of a thread in
          case a ticket / thread is created without an initial message.
      
        * Lock becomes more of a utility
          The lock is now disconnected from the ticket and is a separate utility.
          Separately, the ticket and task objects can have a reference to a lock
          object. Furthermore, when submitting some activities to tickets, the
          lock is verified to be owned by the respective agent, and the lock code
          must match a current lock code. The code is rotated on each acquire()
          call to guard against double submissions.
      
        * Collaborator is an ORM model
          The TicketUser class is broken up now so that the collaborator instance
          can exist apart from a ticket. Email message ids are now generated for
          collaborators without respect for a ticket so that collaborators can be
          properly supported on any thread.
      67d55198
  30. Jan 23, 2015
  31. Dec 20, 2014
  32. Dec 11, 2014
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