- Mar 06, 2019
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Peter Rotich authored
issue: FAQ Return Errors
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- Mar 04, 2019
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JediKev authored
This addresses an issue reported on the Forum where creating a new FAQ and not filling out required information returns the correct error but returns the incorrect template (FAQ View Template). This is due to the check for an FAQ when determining the template to return. This adds a check for the FAQ ID to determine if it’s an actual FAQ or just a model instance.
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Peter Rotich authored
issue: FAQ Search Results
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Peter Rotich authored
issue: Canned Response Variables
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JediKev authored
This addresses an issue reported on the forum where searching for a keyword in FAQ search brings back more results than it should. This is due to the format of the query selecting the results, essentially, the `WHERE NOT` statement is not properly formatted so the `OR` statements take precedence over the `WHERE NOT` causing non-public results to be shown to the client. The `WHERE NOT` statement contains the bit to select from only public faqs and since the `OR` takes precedence it will return the non-public results too.
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- Feb 27, 2019
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Peter Rotich authored
issue: PHP 7.2 Ticket Status
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- Feb 26, 2019
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JediKev authored
This addresses issue 4756 where the `%{recipient.ticket_link}` variable is not being replaced when the canned response is loaded in the reply box; all other link variables work. This is due to the recipient object not being passed to the variableReplacer which means the ticket_link is not available. This adds the recipient object to the variableReplacer so the ticket_link variable is properly replaced like the others on load.
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JediKev authored
This addresses issue 4716 where updating a Ticket Status throws a fatal error of "Too few arguments" when using PHP 7.2. This is due to `$errors` not being passed to the `update()` function causing PHP 7.2 to freak out. This creates an `$errors` array and passes it to `update()` so PHP 7.2 is happy and we are all happy. :)
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- Feb 25, 2019
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Peter Rotich authored
Minor typo fix
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- Feb 21, 2019
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Sebastian Haderecker authored
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- Feb 17, 2019
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Peter Rotich authored
issue: No Save Button On Quicknotes
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- Feb 15, 2019
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Peter Rotich authored
issue: Upgrader Wrong Guide Link
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- Feb 14, 2019
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JediKev authored
This addresses issue 4738 where the Upgrade and Migration Guide link is incorrect. This updates the link to the new Documentation site.
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JediKev authored
This addresses issue 4725 where there is no save button when editing a quick note. This is due to the jQuery update which changed how a few things work with redactor.
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- Feb 06, 2019
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Peter Rotich authored
changelog: 1.10.5
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JediKev authored
This adds the changelog for 1.10.5 maintenance release
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Peter Rotich authored
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- Feb 05, 2019
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Peter Rotich authored
i18n: Fix build language packs for the 1.10.x branch
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Peter Rotich authored
issue: Translation Flags Not Clickable
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- Feb 04, 2019
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JediKev authored
This addresses an issue where the second row of translation flags are not clickable when editing a Form with 23+ languages installed. This adds a `height` of "auto" so that the entire div fits the flags’ surface area, making them clickable again.
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- Jan 31, 2019
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Peter Rotich authored
jq: Update To jQuery-3.3.1
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Jared Hancock authored
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JediKev authored
This pull request is wayyyy overdue. This updates jQuery and all related files to the latest jQuery release (3.3.1). This also adds a new script called jQuery-Migrate that maintains older functions needed for a few things (eg. `filedrop.field.js`).
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- Jan 23, 2019
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Peter Rotich authored
Improve the Staff login
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Peter Rotich authored
Issue: Tasks Within Tickets
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Peter Rotich authored
issue: Hide Task Loading Overlay
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- Jan 17, 2019
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JediKev authored
This addresses an issue where the Loading overlay on Tasks will not disappear after the request was submitted. This adds two lines to first hide the "Loading" modal and then toggle the overlay.
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- Jan 07, 2019
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Peter Rotich authored
issue: Dashboard Export Period
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- Jan 03, 2019
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aydreeihn authored
This commit addresses issues we had with viewing Task(s) within a Ticket: 1. When viewing the table of all Tasks on a Ticket, the Options dropdown should only allow the Agent to Reopen or Close the Tasks based on the status of the Tasks. Ex: If there is only 1 Open Task, you should only see the 'Close' Option If there are 2 Closed Tasks, you should only see the 'Reopen' Option If there are multiple Tasks in which some are Open and some are Closed, you should see both the 'Reopen' and 'Close' options 2. When viewing an individual Task within a Ticket, the status options were the opposite of what they should have been. Now, if the Task is Open, the Agent will see the option to 'Close' the Task. If the Task is Closded, the Agent will see the option to 'Reopen' the Task.
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- Jan 02, 2019
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JediKev authored
This addresses an issue where exporting statistics via the dashboard within a certain timeframe (eg. 07/01/2018 -> One Quarter) will always export the statistics from the selected date up to today. This is due to the Period option always being set to "Up to today" when the Export button is clicked which in return exports the stats from the selected start date to today. This adds JS to set the period the Agent selects so the Export will return the stats from the selected date to the selected period.
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- Dec 10, 2018
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Sixto Martin authored
- Follow the same pattern that the client login https://github.com/pitbulk/osTicket/blob/develop/login.php#L48 . Otherwise StaffAuthenticationBackend that receives a POST are not possible. - Refresh $msg with the value stored in session if the StaffAuthenticationBackend backend defines it, otherwise the initial "Authentication Required" is prompted.
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- Nov 07, 2018
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Peter Rotich authored
oops: Remove DST From User Update
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- Nov 06, 2018
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JediKev authored
This addresses an issue where Users updating their profile will throw an SQL error in the system logs. This is due to a line of code trying to set a value for the `dst` column which no longer exists as of `1.10.0`.
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- Oct 24, 2018
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Peter Rotich authored
issue: Dupe Page Requests Fix
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JediKev authored
This addresses an issue with pull 4472 where disabling the Submit button does not submit the Input value for the button. This affects the installation of plugins, where the Install Path is not sent therefore the plugin is not installed. This clones the original submit button, hides it, then displays a dummy disabled Submit button which will submit the value and prevent dupe posts.
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- Sep 22, 2018
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Peter Rotich authored
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- Sep 17, 2018
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Peter Rotich authored
change old wiki urls to new doc urls
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- Sep 14, 2018
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Neil S. Tozier authored
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- Sep 06, 2018
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Peter Rotich authored
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- Sep 05, 2018
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Peter Rotich authored
Tasks: Task visibility
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