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  1. Jan 31, 2014
  2. Jan 24, 2014
  3. Jan 07, 2014
  4. Nov 18, 2013
    • Jared Hancock's avatar
      Fix attachment mishap in outgoing emails · 474e6fb6
      Jared Hancock authored
      The detection of inline images in the mail processor causes inline images to
      be removed from the attachment list, if listed there. However, the
      attachments in the attachment list were not keyed by the attachment-id, so
      there was no proper way to detect and remove the attachments from the list.
      
      This patch properly keys the attachment list by the attachment file_id
      474e6fb6
  5. Nov 02, 2013
  6. Nov 01, 2013
  7. Oct 29, 2013
  8. Oct 28, 2013
    • Jared Hancock's avatar
      Disambiguate Reply-To from In-Reply-To mailer opts · d36fea7b
      Jared Hancock authored
      Previous the options defined for the Mailer::send() function were confusing
      when sending an In-Reply-To header
      d36fea7b
    • Jared Hancock's avatar
      Better email headers for In-Reply-To and References · ca26a1a6
      Jared Hancock authored
      Previously, the References header emitted by the system for new thread
      entry auto-responses and alerts included the message-id for which the email
      was a reply in the `References` header. This patch corrects the issue by
      placing the reply message-id in the In-Reply-To header, and constructs a
      correct References header.
      
      That is, if available, the References header received in the email that was
      used to create the thread entry is appended to the message-id the email is
      actually in reply to. This is the expected usage of the References header.
      ca26a1a6
  9. Oct 23, 2013
  10. Oct 09, 2013
    • Jared Hancock's avatar
      Don't handle text email messages like HTML · 431a1612
      Jared Hancock authored
      This patch changes the behavior of the mailer to support a 'text' option to
      hint if the message is a text-only message. If so, no HTML processing will
      be performed on the message and a text-only email (with no inline
      attachments) will be emitted and sent.
      431a1612
    • Jared Hancock's avatar
      HTML ticket thread, inline images and draft support · 864d3539
      Jared Hancock authored
      Process inline attachments in thread entry and support inline images in
      piped emails
      
      Support inline images across the system, with draft support
      
      Migrate to a single attachment table
          That way we don't need a new table for everything we need to attach an
          inline image to (like a signature, for instance)
      
      Add richtext support for internal notes
      
      Implement images on site pages
      
      * Image paste in Redactor
      * Make non-local images optional
      * Placeholder for non-local images
      * Fix local image download hover
      * Don't re-attach inline images
      864d3539
  11. Oct 04, 2013
  12. Sep 03, 2013
    • Jared Hancock's avatar
      Remove requirement of ticket id in subject line · 29b37144
      Jared Hancock authored
      This patch affords an administrator the ability to remove the
      [#%{ticket.number}] from the email template subject line for the new ticket
      autoresponse and the new message autoresponse. Previously, the ticket number
      with a prefixed hash in brackets was used to identify which ticket thread an
      email was in reference to.
      
      With this patch, the email message-id (which was already kept on file) is
      sent in the MIME "References" header. When a user responds to and
      autoresponse email, the "References" will include this message-id in the
      return email. The ticket thread is then matched up with the email based on
      the message-id rather than the subject line.
      
      Ticket numbers are still supported in the subject line, in the event that
      non-compliant email clients do not properly include the References header.
      29b37144
  13. Sep 02, 2013
  14. Mar 05, 2013
  15. Feb 19, 2013
  16. Dec 02, 2012
  17. Nov 21, 2012
  18. Oct 29, 2012
  19. Oct 23, 2012
  20. Oct 22, 2012
  21. Jul 30, 2012
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