- Mar 26, 2014
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Jared Hancock authored
This adds a feature for remote authentication methods for clients, such as LDAP, which will, after successful authentication, yield a ClientCreateRequest rather than an AuthenticatedUser. The ClientCreateRequest represents a successful authentication and user information lookup for a remote client. The client is then presented with a registration page where their information for their account in the local system can be reviewed prior to the account creation. Once created, the client account is confirmed without an email confirmation and is logged in immediately without reentering a password.
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- Mar 25, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
This make writing new backends (such as LDAP) easier and less copy+pasting is required.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
Now it looks more like the email templates management page.
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Jared Hancock authored
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Jared Hancock authored
If the help desk administrator has enabled requirement of login to create new tickets and has also disabled account registration, then new tickets cannot be created via the web portal.
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Jared Hancock authored
Otherwise, it might be possible for a forwarded email to accidentally contain a ticket link, with which a sinister individual might be able to use to register for account on behalf of the original client, and, at the same time, be able to change the user's email address to his/her own.
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Jared Hancock authored
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Jared Hancock authored
This will be triggered if the client follows a link from an email And the help desk administrator has enabled the setting to require a login to create a ticket.
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Jared Hancock authored
Client accounts now that the user is verified either via staff or the client's email mailbox, there's a much lower risk to showing a verified user other tickets and virtually no reason that an administrator should have to turn the feature on.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
This is the mode of the system if account registration is disabled
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
Instead of always showing the tickets page
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
For client account / profile updates
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Mar 20, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
Add client registration methods and login required checkbox
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