- Mar 25, 2016
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Jared Hancock authored
This pass also makes a stride at adding correct punctuation and making error phrases consistent.
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- Mar 24, 2016
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Jared Hancock authored
This is my attempt at removing similar texts from the translator work load. It also makes an attempt at dropping some misspelled words and works toward standardizing some phrases.
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- Mar 18, 2016
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Jared Hancock authored
This commit attempts to remove all coding standard warnings emitted by PHP 7.0.
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- Sep 18, 2015
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Jared Hancock authored
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- Aug 18, 2015
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Jared Hancock authored
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- Mar 27, 2015
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Jared Hancock authored
Here's an example email structure: ``` multipart/mixed - multipart/report; delivery-status - multipart/alternative - text/plain - text/html - message/delivery-status - message/rfc822 ``` The previous code would only find the body if the email main headers had: Content-Type: multipart/report; report-type="delivery-status". In such a case it would scan for a plain/text body. This patch will scan for the usual body if the scan for the body as usual if the report scan did not find anything. Also, output errors to stderr when running API from the command line
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- Jan 24, 2015
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Peter Rotich authored
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- Dec 11, 2014
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Peter Rotich authored
Detach conversation thread from ticket to make it more generic. Any object can now have its own thread complete with entry type and attachments.
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- Nov 19, 2014
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Stephen Packer authored
- Allows the string "false" to be used in the XML payload as the documentation demonstrates, and have that be interpreted as a boolean false. - Switching $alert/$autorespond to use isset(), and forcing those variables to be type-casted to booleans.
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- Sep 04, 2014
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Jared Hancock authored
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- Jul 08, 2014
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Jared Hancock authored
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- Jun 25, 2014
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Thane de Loth authored
Multilanguage Support via gettext - added gettext encapsulations to all texts i thought necessary - added fallback function for the case that the gettext extension isn't loaded - added browser language detection - added gettext to the list of optional extensions in setup - rewritten some of the texts to use sprintf instead of appending strings - added german translation file - removed mark_overdue-confirm from cannedresponses.inc.php extend multi language support and a fex fixes - Better detection of translation files - Added functionality to redirect language codes (see redirecting language codes) - Ticket Status can be translated - The Datepicker can be translated - Extended functionality of 'testlang.php' to show what language code is used to translate Forgotten to apply a patch from RC5 to RC6 - Forgotten to change $var to $vars in line 380 of class.mailfetch.php - Removed unneeded comment Added php_gettext as primary translation engine - Added php_gettext support (thanks to Danilo Segan and Steven Armstrong) - php_gettext is now the primary translation engine - Extended language detection functionality Add error/misconfiguration checks and fix undefined variables
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- May 01, 2014
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Jared Hancock authored
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- Jan 31, 2014
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Peter Rotich authored
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Peter Rotich authored
model.
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- Jan 27, 2014
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Jared Hancock authored
Previously, the subject was duplicated, which is really confusing
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- Nov 19, 2013
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Jared Hancock authored
And avoid double encoding email bodies if html thread is not enabled
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- Nov 12, 2013
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Jared Hancock authored
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- Oct 25, 2013
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Jared Hancock authored
Use a PHP setup which uses the built-in PHP tokenizer to parse and traverse PHP scripts to determine (possible) access to uninitialized variables
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- Oct 22, 2013
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Jared Hancock authored
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Jared Hancock authored
Allow for type and encoding specification of the message body and better describe the integration with custom form fields.
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- Oct 20, 2013
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Peter Rotich authored
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- Oct 19, 2013
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Peter Rotich authored
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- Oct 09, 2013
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Jared Hancock authored
*This is a major redesign / rework of the osTicket base* This patch drops the concept of static ticket metadata and allows for an admin-configurable arbitrary data that is attachable to tickets The system is architected such that the base osTicket install now comes with a "default" form that has fields for subject, name, email, and phone number. This form is editable to allow for the addition of arbitrary other fields; however, the basic fields must remain in order to be associated with a help-topic and attached to a ticket. This concept can be expanded to allow for arbitrary data associated with registered clients or ticket thread items. Forms are comprised of sections. Sections have a title and instructions properties and a list of fields. Fields have various implementations to represent different data such as text, long answer, phone number, datetime, yes/no, and selections, and are configurable to define the look and feel and interpretation of the respective form field. Dropdown lists are represented as "Dynamic Lists", which are admin-configurable lists of items. Dropdowns can be optionally represented as Bootstrap typeahead fields. This also adds the start of a simple ORM which will hopefully be expanded in the future to support multiple database platforms. Currently, only MySQL is implemented.
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Jared Hancock authored
Process inline attachments in thread entry and support inline images in piped emails Support inline images across the system, with draft support Migrate to a single attachment table That way we don't need a new table for everything we need to attach an inline image to (like a signature, for instance) Add richtext support for internal notes Implement images on site pages * Image paste in Redactor * Make non-local images optional * Placeholder for non-local images * Fix local image download hover * Don't re-attach inline images
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- Sep 03, 2013
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Jared Hancock authored
This patch affords an administrator the ability to remove the [#%{ticket.number}] from the email template subject line for the new ticket autoresponse and the new message autoresponse. Previously, the ticket number with a prefixed hash in brackets was used to identify which ticket thread an email was in reference to. With this patch, the email message-id (which was already kept on file) is sent in the MIME "References" header. When a user responds to and autoresponse email, the "References" will include this message-id in the return email. The ticket thread is then matched up with the email based on the message-id rather than the subject line. Ticket numbers are still supported in the subject line, in the event that non-compliant email clients do not properly include the References header.
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- Aug 19, 2013
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Jared Hancock authored
Previously, the @ext attribute for the phone number field was assumed to be included. An XML payload without the @ext attribute would have been corrupted to include only the first digit of the phone number, which would fail validation. This patch correctly handles the XML payload without the @ext attribute for the phone number. Subsequently, the <phone_ext> element is now also valid (and optional as well). Fixes #670
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- Aug 01, 2013
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Peter Rotich authored
Incoming messages with empty body and an inline attachment might not have parts - depending on encoding used. * Use "-" tag for emails with empty body/message
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- Jul 24, 2013
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Jared Hancock authored
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- Apr 01, 2013
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Peter Rotich authored
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- Mar 06, 2013
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Peter Rotich authored
Change /api/task/* -> /api/tasks/*
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- Mar 04, 2013
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Peter Rotich authored
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- Feb 23, 2013
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Peter Rotich authored
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- Feb 19, 2013
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Peter Rotich authored
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- Feb 14, 2013
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Peter Rotich authored
Remove piping setting option - it's now part of ticket create service (which include XML & JSON)
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- Feb 11, 2013
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Peter Rotich authored
Implement remote cron as api task (more to come)
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- Feb 10, 2013
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Peter Rotich authored
Log ALL API errors along with API Key used
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Peter Rotich authored
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- Dec 07, 2012
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Peter Rotich authored
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Peter Rotich authored
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