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  1. Dec 08, 2014
  2. Oct 22, 2014
  3. Aug 29, 2014
  4. Aug 06, 2014
  5. Aug 05, 2014
  6. Jul 29, 2014
    • Jared Hancock's avatar
      Implement concept of custom ticket numbers · 5cfa1f97
      Jared Hancock authored
      Ticket numbers are now configurable as a system-default and by help topic.
      Previously, an administrator could select between six-digit random and
      sequential numbers. Now, the sequence is selectable so multiple sequences
      as needed, and a format can be specified to define how the ticket numbers
      look. Formats can also be defined for each help topic.
      5cfa1f97
  7. Jul 18, 2014
  8. Jul 15, 2014
  9. Jul 08, 2014
  10. Jun 27, 2014
  11. Jun 25, 2014
    • Thane de Loth's avatar
      Adopt translation work from Thane de Loth · 7042e6c8
      Thane de Loth authored
      Multilanguage Support via gettext
      
      - added gettext encapsulations to all texts i thought necessary
      - added fallback function for the case that the gettext extension isn't loaded
      - added browser language detection
      - added gettext to the list of optional extensions in setup
      - rewritten some of the texts to use sprintf instead of appending strings
      - added german translation file
      - removed mark_overdue-confirm from cannedresponses.inc.php
      
      extend multi language support and a fex fixes
      
      - Better detection of translation files
      - Added functionality to redirect language codes (see redirecting
      language codes)
      - Ticket Status can be translated
      - The Datepicker can be translated
      - Extended functionality of 'testlang.php' to show what language code is
      used to translate
      
      Forgotten to apply a patch from RC5 to RC6
      
      - Forgotten to change $var to $vars in line 380 of class.mailfetch.php
      - Removed unneeded comment
      
      Added php_gettext as primary translation engine
      
      - Added php_gettext support (thanks to Danilo Segan and Steven
      Armstrong)
      - php_gettext is now the primary translation engine
      - Extended language detection functionality
      
      Add error/misconfiguration checks and fix undefined variables
      7042e6c8
  12. Jun 19, 2014
  13. Jun 05, 2014
  14. Jun 02, 2014
  15. May 30, 2014
  16. May 15, 2014
  17. May 08, 2014
  18. Apr 01, 2014
  19. Mar 26, 2014
  20. Jan 10, 2014
  21. Nov 02, 2013
  22. Oct 31, 2013
  23. Oct 19, 2013
  24. Oct 09, 2013
    • Jared Hancock's avatar
      f7384359
    • Jared Hancock's avatar
      Completion of dynamic forms concept · 43b74f4a
      Jared Hancock authored
      Moved to an initial form which specifies the ticket's priority and issue and
      changed the rendering to render things properly. Now the user can decide
      where priority shows on the client side, and the priority privacy setting is
      placed in the dynamic form wizard.
      
      The standard form is added to every ticket without option. Extra forms can
      be defined and associated with help topics which can additionally be added
      to tickets upon creation. This allows for standardization of the dynamic
      data location for searches and filtering.
      
      Implemented advanced search for dynamic data. Along with reinstating the
      basic ticket search on keywords
      
      Implemented ticket filtering on dynamic data for both keyword searches as
      well as searches for special fields (drop-down lists, etc.)
      
      Phone number for users is now completely optional
      43b74f4a
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