- May 22, 2014
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Jared Hancock authored
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- May 21, 2014
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Peter Rotich authored
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- May 20, 2014
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Jared Hancock authored
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- May 19, 2014
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Jared Hancock authored
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Peter Rotich authored
Change v1.8.2 to v1.9.0 Drop help tips for list properties
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- May 16, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Peter Rotich authored
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clonemeagain authored
As suggested by: https://github.com/osTicket/osTicket-1.8/issues/755
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- May 15, 2014
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Jared Hancock authored
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Peter Rotich authored
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Peter Rotich authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
The user should not have to step over it
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Josh Eldridge authored
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Jared Hancock authored
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Peter Rotich authored
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Peter Rotich authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- May 08, 2014
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Peter Rotich authored
Add ability to disable canned responses Fix team drop down selection Remove priority escalation setting in SLA page (implementation is on todo list)
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Jared Hancock authored
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- May 07, 2014
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Jared Hancock authored
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Peter Rotich authored
Consider closed date to determine ticket's last activity date. The net effect is closed tickets queue will be sorted by closed date.
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Peter Rotich authored
Departments without email will use the system default email as the default outgoing email.
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Peter Rotich authored
The setting is useful in making sure the staff members with access to the department can get alerts and available as possible assignees.
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Peter Rotich authored
Add department setting to limit ticket assignment within department to department members only. This is necessary for departments with strict policy on who can access tickets. The setting doesn't limit team assignment or auto-assignment via help topics and ticket filters.
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- May 03, 2014
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Peter Rotich authored
Provide quick prints options that bypasses the print dialog modal
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