- May 21, 2015
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Peter Rotich authored
Settings for storage backend and general max size setting for agents
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- May 20, 2015
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Jared Hancock authored
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- May 13, 2015
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Jared Hancock authored
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- May 05, 2015
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Peter Rotich authored
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Peter Rotich authored
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- Mar 18, 2015
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Peter Rotich authored
Add initial concept of activity alert/subscription model to ticket activity.
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- Mar 17, 2015
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Jared Hancock authored
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- Feb 10, 2015
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Jared Hancock authored
This patch converts the central file and threading classes over to use the ORM.
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- Feb 06, 2015
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Jared Hancock authored
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- Dec 16, 2014
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Jared Hancock authored
This patch removes the selection of canned responses as well as the canned responses navigation page from the ui when the canned responses feature is disabled.
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- Dec 11, 2014
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Peter Rotich authored
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Peter Rotich authored
Introduce the concept of tasks. Tasks are to do list that can be attached to any object e.g Ticket.
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Peter Rotich authored
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- Dec 09, 2014
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Peter Rotich authored
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- Dec 08, 2014
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Jared Hancock authored
Allow fields to be configured for view / edit / required for both agents and end users. Fields can also be disabled now so that the field remains in the form but is no longer displayed for new entries. Allow tickets to be created without a subject — use the help topic full name instead.
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Jared Hancock authored
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Jared Hancock authored
Also fix syntax error preventing deletes and drop the [manage all phrases] feature for now.
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Jared Hancock authored
This patch adds support for automatic date and time formatting based on a selection of locale. The locale can default to the system or user specified language+locale, or can be elected separately. For instance, English speakers can pick between US, GB, and many other English speaking locales. This also removes the need of the %timezone table and uses the timezonedb built into PHP 5.3+. User's can now select from a much longer list of database and no longer need to deal with the DST checkbox.
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Jared Hancock authored
to indicate the primary language expected for translatable content
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Jared Hancock authored
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Jared Hancock authored
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- Oct 27, 2014
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Jared Hancock authored
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- Oct 20, 2014
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Peter Rotich authored
Determine and set a reasonable max file size on install Remove file extension restrictions - transition to mime types
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- Aug 29, 2014
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Jared Hancock authored
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- Aug 14, 2014
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Jared Hancock authored
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- Aug 06, 2014
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Jared Hancock authored
And fixup the migration patch
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- Aug 05, 2014
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Peter Rotich authored
Help topics and filters can override the default status
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- Jul 30, 2014
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Jared Hancock authored
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- Jul 29, 2014
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Jared Hancock authored
Ticket numbers are now configurable as a system-default and by help topic. Previously, an administrator could select between six-digit random and sequential numbers. Now, the sequence is selectable so multiple sequences as needed, and a format can be specified to define how the ticket numbers look. Formats can also be defined for each help topic.
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- Jul 14, 2014
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Jared Hancock authored
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- Jun 27, 2014
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Jared Hancock authored
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- Jun 25, 2014
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Thane de Loth authored
Multilanguage Support via gettext - added gettext encapsulations to all texts i thought necessary - added fallback function for the case that the gettext extension isn't loaded - added browser language detection - added gettext to the list of optional extensions in setup - rewritten some of the texts to use sprintf instead of appending strings - added german translation file - removed mark_overdue-confirm from cannedresponses.inc.php extend multi language support and a fex fixes - Better detection of translation files - Added functionality to redirect language codes (see redirecting language codes) - Ticket Status can be translated - The Datepicker can be translated - Extended functionality of 'testlang.php' to show what language code is used to translate Forgotten to apply a patch from RC5 to RC6 - Forgotten to change $var to $vars in line 380 of class.mailfetch.php - Removed unneeded comment Added php_gettext as primary translation engine - Added php_gettext support (thanks to Danilo Segan and Steven Armstrong) - php_gettext is now the primary translation engine - Extended language detection functionality Add error/misconfiguration checks and fix undefined variables
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- Jun 18, 2014
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Jared Hancock authored
Starting with osTicket 1.8.1, users must receive an email and follow a link in the email to get access to the ticket. With this new option, the email verification step can be avoided in osTicket 1.9, because access is now only granted to exactly one ticket.
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- Jun 05, 2014
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Jared Hancock authored
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- Jun 02, 2014
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Jared Hancock authored
Use the topic associated with the email if any, and the topic defined as the system default as the last resort. In either case, the form associated with the help topic will be added to the ticket, but no data will be put into the form fields.
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- May 30, 2014
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Jared Hancock authored
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- May 23, 2014
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Jared Hancock authored
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- May 15, 2014
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Peter Rotich authored
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Peter Rotich authored
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- May 08, 2014
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Peter Rotich authored
Add ability to disable canned responses Fix team drop down selection Remove priority escalation setting in SLA page (implementation is on todo list)
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