This will allow for more complex widgets to be added as plugins which
include css and javascript media files without manually adding header or
footer lines.

Add context to ticket state name (noun) and action (verbs)

Conflicts:

	include/class.forms.php

Fix search backend to use the new statuses

On some setups, IE v10 on Windows 7 at least, text added to the Redactor
editor after an image is inserted (via the image popup dialog for instance),
will not be retrieved via the ::get() method and so will not be submitted
with the form submit button.

This patch introduces a workaround by manually calling ::sync() for the
Redactor when the submit button is pressed — just before the form is
submitted.

Turns out the canned response selections for the original message and the
last message were swapped.

Staff can now select desired ticket status on create
Only allow staff with closing permission to set tickets to resolved state.

Cleanup status change form
Add resolve to ticket ticket view
Use the new status table when checking for overdue

Unify use of modal dialog
Make popup dialog graggable

Empty the popup container and show loading spinner
on-load hide the spinner and show the content

Statuses with tickets cannot be deleted
Fix orm to class gracefully when joins are not inspected
Add create date to new statuses

Reserve 'archived' state for automation

Move ticket status change to unified backend.

Only cache results for ALL items

Fix applied to where the value is directly output to browser instead of where fetched in case special chars are allowed in `code_name`, which may break logic prior to output.