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docker
osticket
Commits
47be0470
Commit
47be0470
authored
10 years ago
by
Jared Hancock
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doc: Add help tips for new attachment settings
parent
a6f98614
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include/i18n/en_US/help/tips/settings.ticket.yaml
+10
-27
10 additions, 27 deletions
include/i18n/en_US/help/tips/settings.ticket.yaml
include/staff/settings-tickets.inc.php
+3
-2
3 additions, 2 deletions
include/staff/settings-tickets.inc.php
with
13 additions
and
29 deletions
include/i18n/en_US/help/tips/settings.ticket.yaml
+
10
−
27
View file @
47be0470
...
...
@@ -128,40 +128,23 @@ enable_html_ticket_thread:
If enabled, this will permit the use of rich text formatting between
Clients and Agents.
attachments
:
title
:
Attachments
ticket_
attachment
_setting
s
:
title
:
Ticket Thread
Attachments
content
:
>
Configure settings for files attached to the <span
class="doc-desc-title">issue details</span> field. These settings
are used for all new tickets and new messages regardless of the
source channel (web portal, email, api, etc.).
allow_attachments
:
title
:
Allow Attachments
content
:
>
emailed_api_attachments
:
title
:
Emailed/API Attachments
content
:
>
online_web_attachments
:
title
:
Online/Web Attachments
content
:
>
max_user_file_uploads
:
title
:
Max. User File Uploads
content
:
>
max_staff_file_uploads
:
title
:
Max. Staff File Uploads
content
:
>
maximum_file_size
:
max_file_size
:
title
:
Maximum File Size
content
:
>
Choose a maximum file size for attachments uploaded by agents. This
includes canned attachments, knowledge base articles, and
attachments to ticket replies.
ticket_response_files
:
title
:
Ticket Response Files
content
:
>
If enabled, any attachments an Agent may attach to a ticket response will
be also included in the email to the User.
accepted_file_types
:
title
:
Accepted File Types
content
:
>
This diff is collapsed.
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include/staff/settings-tickets.inc.php
+
3
−
2
View file @
47be0470
...
...
@@ -227,7 +227,7 @@ if(!($maxfileuploads=ini_get('max_file_uploads')))
$.dialog($(this).attr('href').substr(1), [201]);
return false;
"
><i
class=
"icon-edit"
></i>
<?php
echo
__
(
'Config'
);
?>
</a>
<i
class=
"help-tip icon-question-sign"
href=
"#attachment_settings"
></i>
<i
class=
"help-tip icon-question-sign"
href=
"#
ticket_
attachment_settings"
></i>
</td>
</tr>
<tr>
...
...
@@ -264,7 +264,8 @@ if(!($maxfileuploads=ini_get('max_file_uploads')))
}
?>
</select>
<font
class=
"error"
>
<?php
echo
$errors
[
'max_file_size'
];
?>
</font>
<i
class=
"help-tip icon-question-sign"
href=
"#max_file_size"
></i>
<div
class=
"error"
>
<?php
echo
$errors
[
'max_file_size'
];
?>
</div>
</td>
</tr>
<tr>
...
...
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