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  1. Apr 11, 2014
  2. Apr 02, 2014
  3. Mar 25, 2014
  4. Mar 17, 2014
  5. Jan 30, 2014
  6. Jan 27, 2014
    • Jared Hancock's avatar
      Add PK to %ticket_email_info.`id` · 7f9415ff
      Jared Hancock authored
      This patch partially reverts the previous database migration patch which
      added a primary key to the table on the `thread_id` column. This column
      cannot be used, because there may be multiple entries for thread_id = 0.
      
      This also allows ticket_collaborator.isactive to be negative, as well as
      adds the database portion of regex support for ticket filters.
      7f9415ff
  7. Jan 18, 2014
    • Jared Hancock's avatar
      Rewrite %file table structure · ba781964
      Jared Hancock authored
      Add `attrs` field for backend state information (multi-part migration,
      multi-part upload, etc). Change `size` to be an integer rather than text
      field. (Storage space will be about the same, but int makes more sense).
      Size the `key` and `signature` for ~512 bits. The base64 encoding allows
      6-bits per char. At 86 chars, we have 516 bits maximum space.
      ba781964
    • Jared Hancock's avatar
      Fixup storage of email attachments · 8259ea0f
      Jared Hancock authored
      Fixes the rewriting of the `key` field in the ticket thread body. The
      storage de-duplication system may replace the `key` value with an existing
      one. The ticket thread system will use the `key` value assigned when the
      file is committed to the database or the existing key of the duplicate file.
      
      Also fixup installation issues with the attachment storage plugin
      architecture
      8259ea0f
    • Jared Hancock's avatar
      Migrate file metadata table · d5305279
      Jared Hancock authored
        * Include a `bk` column to store the storage backend
        * Include a `signature` column which represents a repeatable hash of the
          file contents
        * Rename `hash` to `key` since it isn't a real hash
      d5305279
  8. Jan 17, 2014
  9. Jan 15, 2014
  10. Jan 02, 2014
  11. Dec 12, 2013
  12. Dec 09, 2013
  13. Nov 27, 2013
  14. Nov 26, 2013
  15. Nov 20, 2013
    • alpianon's avatar
      bux fix for custom upgrade streams · 65ac8cd8
      alpianon authored
      line 199: in case of custom upgrade streams, variable $signature contains the last value from the foreach cycle at line 130, not the core schema signature!
      
      line 209: if we do not insert schema signatures for each custom stream, after install osTicket thinks it needs an upgrade and gets stuck (see function isUpgradePending() in class.ticket)
      65ac8cd8
  16. Nov 19, 2013
  17. Nov 15, 2013
  18. Nov 14, 2013
  19. Nov 13, 2013
  20. Oct 29, 2013
  21. Oct 17, 2013
    • Jared Hancock's avatar
      Support non-standard port numbers for MySQLi · d8fb3559
      Jared Hancock authored
      Validate port during installation
      
      Add help information about the non-standard port number to the popup tips in
      the install screen.
      
      Support MySQL 'localhost' connections using a non-standard port number.
      Ordinarily, MySQL will ignore the port setting on *nix systems if the host
      is specified as 'localhost'
      
      Implements/Fixes #769
      d8fb3559
  22. Oct 14, 2013
  23. Oct 11, 2013
    • Jared Hancock's avatar
      Make initial tickets translatable and HTML · 44b47203
      Jared Hancock authored
          * Ticket created after installation
          * Ticket created after upgrades
      44b47203
    • Jared Hancock's avatar
      Validate port during installation · 7ad056f1
      Jared Hancock authored
      Add help information about the non-standard port number to the popup tips in
      the install screen.
      
      Support MySQL 'localhost' connections using a non-standard port number.
      Ordinarily, MySQL will ignore the port setting on *nix systems if the host
      is specified as 'localhost'
      7ad056f1
  24. Oct 10, 2013
  25. Oct 09, 2013
    • Jared Hancock's avatar
      Fixup the installer · e055cc21
      Jared Hancock authored
      Fixup several minor bugs concerning initial experience
      e055cc21
    • Jared Hancock's avatar
      Completion of dynamic forms concept · 43b74f4a
      Jared Hancock authored
      Moved to an initial form which specifies the ticket's priority and issue and
      changed the rendering to render things properly. Now the user can decide
      where priority shows on the client side, and the priority privacy setting is
      placed in the dynamic form wizard.
      
      The standard form is added to every ticket without option. Extra forms can
      be defined and associated with help topics which can additionally be added
      to tickets upon creation. This allows for standardization of the dynamic
      data location for searches and filtering.
      
      Implemented advanced search for dynamic data. Along with reinstating the
      basic ticket search on keywords
      
      Implemented ticket filtering on dynamic data for both keyword searches as
      well as searches for special fields (drop-down lists, etc.)
      
      Phone number for users is now completely optional
      43b74f4a
    • Jared Hancock's avatar
      Move client information to separate formset · 53666db6
      Jared Hancock authored
      This moves client information like name and email address out of the general
      dynamic forms data for a ticket. It really paves the way for the first-class
      user of the future.
      53666db6
    • Jared Hancock's avatar
      Rebase form sections to forms and remove form sets · 59c219f4
      Jared Hancock authored
      Previously, form sections were grouped into form sets for reusability. This
      patch drops the form sets and makes form sections the new "forms".
      Eventually a section-header field will be added that technically does not
      add any dynamic data to the form, but allows for the same feature as having
      a form set with multiple sections.
      59c219f4
    • Jared Hancock's avatar
      Dynamic data for osTicket · 9e75169e
      Jared Hancock authored
      *This is a major redesign / rework of the osTicket base*
      
      This patch drops the concept of static ticket metadata and allows for an
      admin-configurable arbitrary data that is attachable to tickets
      
      The system is architected such that the base osTicket install now comes with
      a "default" form that has fields for subject, name, email, and phone number.
      This form is editable to allow for the addition of arbitrary other fields;
      however, the basic fields must remain in order to be associated with a
      help-topic and attached to a ticket.
      
      This concept can be expanded to allow for arbitrary data associated with
      registered clients or ticket thread items.
      
      Forms are comprised of sections. Sections have a title and instructions
      properties and a list of fields. Fields have various implementations to
      represent different data such as text, long answer, phone number, datetime,
      yes/no, and selections, and are configurable to define the look and feel and
      interpretation of the respective form field.
      
      Dropdown lists are represented as "Dynamic Lists", which are
      admin-configurable lists of items. Dropdowns can be optionally represented
      as Bootstrap typeahead fields.
      
      This also adds the start of a simple ORM which will hopefully be expanded in
      the future to support multiple database platforms. Currently, only MySQL is
      implemented.
      9e75169e
    • Jared Hancock's avatar
      Enable attachments by default · 484d2ef1
      Jared Hancock authored
      484d2ef1
    • Jared Hancock's avatar
      HTML ticket thread, inline images and draft support · 864d3539
      Jared Hancock authored
      Process inline attachments in thread entry and support inline images in
      piped emails
      
      Support inline images across the system, with draft support
      
      Migrate to a single attachment table
          That way we don't need a new table for everything we need to attach an
          inline image to (like a signature, for instance)
      
      Add richtext support for internal notes
      
      Implement images on site pages
      
      * Image paste in Redactor
      * Make non-local images optional
      * Placeholder for non-local images
      * Fix local image download hover
      * Don't re-attach inline images
      864d3539
  26. Sep 02, 2013
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