- Apr 11, 2014
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Peter Rotich authored
Previously we required an account to associate a user to an organization.
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- Apr 10, 2014
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Peter Rotich authored
Show user status on the user listing table
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- Apr 03, 2014
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Jared Hancock authored
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- Apr 02, 2014
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Jared Hancock authored
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
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Jared Hancock authored
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Peter Rotich authored
Previously only admins and department managers could show assigned tickets on open queue -even- when the feature is disabled globally. This pull request extends the same previlege to all agents.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Apr 01, 2014
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Jared Hancock authored
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Jared Hancock authored
Useful if the staff members administratively configure a static password that the user should never change.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Peter Rotich authored
Deleting an organization with users will simply orphaned the users.
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Peter Rotich authored
This is necessary so we can use the templates to show tickets assoaciated with user as well as organization by simply switching the context.
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Peter Rotich authored
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- Mar 28, 2014
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Jared Hancock authored
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Peter Rotich authored
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- Mar 27, 2014
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
Initial concept for user directory
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- Mar 25, 2014
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Jared Hancock authored
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Jared Hancock authored
Now it looks more like the email templates management page.
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Jared Hancock authored
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Jared Hancock authored
This will be triggered if the client follows a link from an email And the help desk administrator has enabled the setting to require a login to create a ticket.
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Jared Hancock authored
Client accounts now that the user is verified either via staff or the client's email mailbox, there's a much lower risk to showing a verified user other tickets and virtually no reason that an administrator should have to turn the feature on.
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Jared Hancock authored
This is the mode of the system if account registration is disabled
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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