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Commit 8debfa84 authored by Jared Hancock's avatar Jared Hancock
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Freshen up WHATSNEW and README documents

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...@@ -87,9 +87,9 @@ file for the gory details of the General Public License. ...@@ -87,9 +87,9 @@ file for the gory details of the General Public License.
osTicket is supported by several magical open source projects including: osTicket is supported by several magical open source projects including:
* [Font-Awesome](http://fortawesome.github.com/Font-Awesome/) * [Font-Awesome](http://fortawesome.github.com/Font-Awesome/)
* [FPDF](http://www.fpdf.org/)
* [HTMLawed](http://www.bioinformatics.org/phplabware/internal_utilities/htmLawed) * [HTMLawed](http://www.bioinformatics.org/phplabware/internal_utilities/htmLawed)
* [jQuery dropdown](http://labs.abeautifulsite.net/jquery-dropdown/) * [jQuery dropdown](http://labs.abeautifulsite.net/jquery-dropdown/)
* [mPDF](http://www.mpdf1.com/)
* [PasswordHash](http://www.openwall.com/phpass/) * [PasswordHash](http://www.openwall.com/phpass/)
* [PEAR](http://pear.php.net/package/PEAR) * [PEAR](http://pear.php.net/package/PEAR)
* [PEAR/Auth_SASL](http://pear.php.net/package/Auth_SASL) * [PEAR/Auth_SASL](http://pear.php.net/package/Auth_SASL)
...@@ -97,6 +97,5 @@ osTicket is supported by several magical open source projects including: ...@@ -97,6 +97,5 @@ osTicket is supported by several magical open source projects including:
* [PEAR/Net_SMTP](http://pear.php.net/package/Net_SMTP) * [PEAR/Net_SMTP](http://pear.php.net/package/Net_SMTP)
* [PEAR/Net_Socket](http://pear.php.net/package/Net_Socket) * [PEAR/Net_Socket](http://pear.php.net/package/Net_Socket)
* [PEAR/Serivces_JSON](http://pear.php.net/package/Services_JSON) * [PEAR/Serivces_JSON](http://pear.php.net/package/Services_JSON)
* [phplint](http://antirez.com/page/phplint.html)
* [phpseclib](http://phpseclib.sourceforge.net/) * [phpseclib](http://phpseclib.sourceforge.net/)
* [Spyc](http://github.com/mustangostang/spyc) * [Spyc](http://github.com/mustangostang/spyc)
osTicket v1.8
=============
### Enhancements
* Rich text ticket thread (#5)
* Custom forms and fields (#2)
* Translatable initial data *almost*
### Rich Text Ticket Thread
As an option, enabled by default, osTicket can now process HTML email and
allows for rich text markup in most long-answer boxes across the system,
including staff replies and internal notes posted to the ticket thread. To keep
the feature consistent throughout, canned responses and email templates also
sport an HTML theme now.
### Custom Forms and Fields
The data collected from your users when they fill out the ticket form is now
customizable. You can now ask any information relevant to your business
practice, and can customize the type of input show from the user. Currently,
short and long answer fields, drop-down lists, checkboxes, date and time, and
phone number fields are available. Each field is configurable and can be setup
according to your liking. Fields can also be marked as required, whose input is
required to submit the ticket, and internal, whose input is not visible to the
end user.
osTicket v1.7.1 osTicket v1.7.1
=============== ===============
### Bugfixes ### Bugfixes
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