diff --git a/README.md b/README.md index beecf257680301cf0cbd6107d056f0235931ae2a..32cc9d48650f366a627c77690dd880469572cc16 100644 --- a/README.md +++ b/README.md @@ -87,9 +87,9 @@ file for the gory details of the General Public License. osTicket is supported by several magical open source projects including: * [Font-Awesome](http://fortawesome.github.com/Font-Awesome/) - * [FPDF](http://www.fpdf.org/) * [HTMLawed](http://www.bioinformatics.org/phplabware/internal_utilities/htmLawed) * [jQuery dropdown](http://labs.abeautifulsite.net/jquery-dropdown/) + * [mPDF](http://www.mpdf1.com/) * [PasswordHash](http://www.openwall.com/phpass/) * [PEAR](http://pear.php.net/package/PEAR) * [PEAR/Auth_SASL](http://pear.php.net/package/Auth_SASL) @@ -97,6 +97,5 @@ osTicket is supported by several magical open source projects including: * [PEAR/Net_SMTP](http://pear.php.net/package/Net_SMTP) * [PEAR/Net_Socket](http://pear.php.net/package/Net_Socket) * [PEAR/Serivces_JSON](http://pear.php.net/package/Services_JSON) - * [phplint](http://antirez.com/page/phplint.html) * [phpseclib](http://phpseclib.sourceforge.net/) * [Spyc](http://github.com/mustangostang/spyc) diff --git a/WHATSNEW.md b/WHATSNEW.md index 507b1c521cec807155a19370ab14b518eb902b9c..76b9af84c57c90c4e8bf8b1e2f363d60ab6bbf53 100644 --- a/WHATSNEW.md +++ b/WHATSNEW.md @@ -1,3 +1,27 @@ +osTicket v1.8 +============= +### Enhancements + * Rich text ticket thread (#5) + * Custom forms and fields (#2) + * Translatable initial data *almost* + +### Rich Text Ticket Thread +As an option, enabled by default, osTicket can now process HTML email and +allows for rich text markup in most long-answer boxes across the system, +including staff replies and internal notes posted to the ticket thread. To keep +the feature consistent throughout, canned responses and email templates also +sport an HTML theme now. + +### Custom Forms and Fields +The data collected from your users when they fill out the ticket form is now +customizable. You can now ask any information relevant to your business +practice, and can customize the type of input show from the user. Currently, +short and long answer fields, drop-down lists, checkboxes, date and time, and +phone number fields are available. Each field is configurable and can be setup +according to your liking. Fields can also be marked as required, whose input is +required to submit the ticket, and internal, whose input is not visible to the +end user. + osTicket v1.7.1 =============== ### Bugfixes