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docker
osticket
Commits
79eea444
Commit
79eea444
authored
12 years ago
by
Jared Hancock
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Update what's new list for rc1
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12549871
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WHATSNEW.md
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79eea444
New stuff in 1.7-rc1
====================
*
Upgrade support for osTicket 1.6-rc1 and later
*
Multi-file upload support -- more than one file (configurable) can be
uploaded with new messages, replies, and internal notes via the web
interface
*
Department/Group access feature allowing members of a group access to a
department. Staff members are members of a (primary) group, and that
group can be granted access to one or more departments, granting the
associated staff access to departments other than their primary
department.
*
Email filters can specify a canned auto-response
*
Support inline attachments for fetched email
New stuff in 1.7-dpr4
======================
Features
--------
*
Dashboard reports for ticket system activity and statistics
*
PDF print / export for tickets (staff pages only)
...
...
@@ -17,9 +28,6 @@ New stuff in 1.7-dpr3
New stuff in 1.7-dpr2
======================
Features
--------
*
Autocomplete for ticket search box (emails and ticket numbers typeahead)
*
Redesigned staff login page
*
Warning when leaving unsaved changes in admin and staff settings pages
...
...
@@ -29,25 +37,6 @@ Features
*
Preview ticket from the search results
*
Export tickets to CSV file
Issues
------
*
(#1) Automatically cleanup orphaned attachments
*
(#2) Reject ticket creation when a matching email filter has
'Reject email' set
*
(#3) Ticket search results are properly paginated
*
(#4) Make email filters editable
*
(#5) Add .htaccess for API URLs rewrites
*
(#6) Add utf-8 content type declaration for installer HTML output
*
(#8) Fix installer for PHP settings with 'register_globals' enabled
Outstanding
-----------
*
Implement the dashboard reports
*
Advanced search form for ticket searches
*
Multi-file upload for responses, notes, and new tickets
*
PDF export for ticket thread
*
Misc. improvements
New Features in 1.7
===================
Version 1.7 includes several new features
...
...
@@ -62,6 +51,7 @@ tickets:
*
To a specific department, staff member, and/or team
*
Automatically assign ticket priority and/or service-level-agreement
*
Disable ticket auto-responses
*
Send automatic canned responses
Canned Attachments
------------------
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