diff --git a/WHATSNEW.md b/WHATSNEW.md index 013fce7d70a0d3ea8fda4662f8d69da872771919..63abe0a617c3c5c558eda6c26dbc78c2d3dfebde 100644 --- a/WHATSNEW.md +++ b/WHATSNEW.md @@ -1,8 +1,19 @@ +New stuff in 1.7-rc1 +==================== + * Upgrade support for osTicket 1.6-rc1 and later + * Multi-file upload support -- more than one file (configurable) can be + uploaded with new messages, replies, and internal notes via the web + interface + * Department/Group access feature allowing members of a group access to a + department. Staff members are members of a (primary) group, and that + group can be granted access to one or more departments, granting the + associated staff access to departments other than their primary + department. + * Email filters can specify a canned auto-response + * Support inline attachments for fetched email + New stuff in 1.7-dpr4 ====================== - -Features --------- * Dashboard reports for ticket system activity and statistics * PDF print / export for tickets (staff pages only) @@ -17,9 +28,6 @@ New stuff in 1.7-dpr3 New stuff in 1.7-dpr2 ====================== - -Features --------- * Autocomplete for ticket search box (emails and ticket numbers typeahead) * Redesigned staff login page * Warning when leaving unsaved changes in admin and staff settings pages @@ -29,25 +37,6 @@ Features * Preview ticket from the search results * Export tickets to CSV file -Issues ------- - * (#1) Automatically cleanup orphaned attachments - * (#2) Reject ticket creation when a matching email filter has - 'Reject email' set - * (#3) Ticket search results are properly paginated - * (#4) Make email filters editable - * (#5) Add .htaccess for API URLs rewrites - * (#6) Add utf-8 content type declaration for installer HTML output - * (#8) Fix installer for PHP settings with 'register_globals' enabled - -Outstanding ------------ - * Implement the dashboard reports - * Advanced search form for ticket searches - * Multi-file upload for responses, notes, and new tickets - * PDF export for ticket thread - * Misc. improvements - New Features in 1.7 =================== Version 1.7 includes several new features @@ -62,6 +51,7 @@ tickets: * To a specific department, staff member, and/or team * Automatically assign ticket priority and/or service-level-agreement * Disable ticket auto-responses + * Send automatic canned responses Canned Attachments ------------------