New names for initial deps and topics

This will hopefully remove some of the confusion from the repeated
names in the various initial data

include/class.topic.php

@@ -228,6 +228,10 @@ class Topic {
             $errors['priority_id']='You must select a priority';
 
         if($errors) return false;
+        
+        foreach (array('sla_id','form_id','page_id','pid') as $f)
+            if (!isset($vars[$f]))
+                $vars[$f] = 0;
 
         $sql=' updated=NOW() '
             .',topic='.db_input($vars['topic'])

include/i18n/en_US/department.yaml

@@ -8,25 +8,25 @@
 #
 # NOTE: The department listed first by ID# will be the default department
 #
+# NOTE: ------------------------------------
+# The very first group listed in this document will be the primary
+# department of the initial staff member -- the administrator.
 ---
 - id: 1
   name: Support
   signature: |
-    Support Dept
+    Support Department
   ispublic: 1
-  sla_id: 0
-  tpl_id: 0
-  # The email_id and autoresonse_emaiL_id are reuired, but will be set to
-  # the default email later in the install process
-  email_id: 0
-  autoresp_email_id: 0
 
 - id: 2
-  name: Billing
+  name: Sales
   signature: |
-    Billing Dept
+    Sales and Customer Retention
   ispublic: 1
   sla_id: 1
-  tpl_id: 0
-  email_id: 0
-  autoresp_email_id: 0
+
+- id: 3
+  name: Maintenance
+  signature: |
+    Maintenance Department
+  ispublic: 0

include/i18n/en_US/group.yaml

@@ -28,11 +28,15 @@
 # depts: (list<Department<id>>) id's of the departments to which the group
 #       should initially have access
 #
+# NOTE: ------------------------------------
+# The very first group listed in this document will be the primary group of
+# the initial staff member -- the administrator.
 ---
 - isactive: 1
-  name: Admins
+  name: Overseers
   notes: |
-    System overlords
+    System overlords. These folks (initially) have full control to all the
+    departments they have access to.
   can_create_tickets: 1
   can_edit_tickets: 1
   can_delete_tickets: 1

include/i18n/en_US/help_topic.yaml

@@ -21,19 +21,34 @@
 - isactive: 1
   ispublic: 1
   dept_id: 1
-  sla_id: 1
   priority_id: 2
-  form_id: 0
-  topic: Support
+  topic: General Inquiry
   notes: |
-    Tickets that primarily concern the support deparment
+    Questions about products or services
 
 - isactive: 1
   ispublic: 1
   dept_id: 1
-  sla_id: 0
+  priority_id: 1
+  topic: Feedback
+  notes: |
+    Tickets that primarily concern the sales and billing departments
+
+- id: 10
+  isactive: 1
+  ispublic: 1
+  dept_id: 1
   priority_id: 2
-  form_id: 0
-  topic: Billing
+  topic: Report a Problem
+  notes: |
+    Product, service, or equipment related issues
+
+- pid: 10
+  isactive: 1
+  ispublic: 1
+  dept_id: 1
+  sla_id: 1
+  priority_id: 3
+  topic: Access Issue
   notes: |
-    Tickets that primarily concern the sales and billing deparments
+    Report an inability access a physical or virtual asset