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Jared Hancock authored
The ticket status search field was supposed to mimic a text field rather than a drop-down field like the status selection. Also, since select "TicketStatus / State" from the drop-down list doesn't work, remove items from the drop-down in the advanced search dialog and queue management page which would duplicate fields already available or selected in the list of fields already displayed.
Jared Hancock authoredThe ticket status search field was supposed to mimic a text field rather than a drop-down field like the status selection. Also, since select "TicketStatus / State" from the drop-down list doesn't work, remove items from the drop-down in the advanced search dialog and queue management page which would duplicate fields already available or selected in the list of fields already displayed.