class.mailer.php

<?php
/*********************************************************************
    class.mailer.php

    osTicket mailer

    It's mainly PEAR MAIL wrapper for now (more improvements planned).

    Peter Rotich <peter@osticket.com>
    Copyright (c)  2006-2013 osTicket
    http://www.osticket.com

    Released under the GNU General Public License WITHOUT ANY WARRANTY.
    See LICENSE.TXT for details.

    vim: expandtab sw=4 ts=4 sts=4:
**********************************************************************/

include_once(INCLUDE_DIR.'class.email.php');
require_once(INCLUDE_DIR.'html2text.php');

class Mailer {

    var $email;

    var $ht = array();
    var $attachments = array();

    var $smtp = array();
    var $eol="\n";

    function Mailer($email=null, $options=null) {
        global $cfg;

        if(is_object($email) && $email->isSMTPEnabled() && ($info=$email->getSMTPInfo())) { //is SMTP enabled for the current email?
            $this->smtp = $info;
        } elseif($cfg && ($e=$cfg->getDefaultSMTPEmail()) && $e->isSMTPEnabled()) { //What about global SMTP setting?
            $this->smtp = $e->getSMTPInfo();
            if(!$e->allowSpoofing() || !$email)
                $email = $e;
        } elseif(!$email && $cfg && ($e=$cfg->getDefaultEmail())) {
            if($e->isSMTPEnabled() && ($info=$email->getSMTPInfo()))
                $this->smtp = $info;
            $email = $e;
        }

        $this->email = $email;
        $this->attachments = array();
    }

    function getEOL() {
        return $this->eol;
    }

    function getEmail() {
        return $this->email;
    }

    function getSMTPInfo() {
        return $this->smtp;
    }
    /* FROM Address */
    function setFromAddress($from) {
        $this->ht['from'] = $from;
    }

    function getFromAddress() {

        if(!$this->ht['from'] && ($email=$this->getEmail()))
            $this->ht['from'] =sprintf('"%s" <%s>', ($email->getName()?$email->getName():$email->getEmail()), $email->getEmail());

        return $this->ht['from'];
    }

    /* attachments */
    function getAttachments() {
        return $this->attachments;
    }

    function addAttachment($attachment) {
        // XXX: This looks too assuming; however, the attachment processor
        // in the ::send() method seems hard coded to expect this format
        $this->attachments[$attachment['file_id']] = $attachment;
    }

    function addAttachments($attachments) {
        foreach ($attachments as $a)
            $this->addAttachment($a);
    }

    function send($to, $subject, $message, $options=null) {
        global $ost, $cfg;

        //Get the goodies
        require_once (PEAR_DIR.'Mail.php'); // PEAR Mail package
        require_once (PEAR_DIR.'Mail/mime.php'); // PEAR Mail_Mime packge

        //do some cleanup
        $to = preg_replace("/(\r\n|\r|\n)/s",'', trim($to));
        $subject = preg_replace("/(\r\n|\r|\n)/s",'', trim($subject));

        /* Message ID - generated for each outgoing email */
        $messageId = sprintf('<%s-%s>', Misc::randCode(16),
                ($this->getEmail()?$this->getEmail()->getEmail():'@osTicketMailer'));

        $headers = array (
            'From' => $this->getFromAddress(),
            'To' => $to,
            'Subject' => $subject,
            'Date'=> date('D, d M Y H:i:s O'),
            'Message-ID' => $messageId,
            'X-Mailer' =>'osTicket Mailer',
        );

        if ($this->getEmail() instanceof Email)
            $headers['Return-Path'] = $this->getEmail()->getEmail();

        //Bulk.
        if (isset($options['bulk']) && $options['bulk'])
            $headers+= array('Precedence' => 'bulk');

        //Auto-reply - mark as autoreply and supress all auto-replies
        if (isset($options['autoreply']) && $options['autoreply']) {
            $headers+= array(
                    'Precedence' => 'auto_reply',
                    'X-Autoreply' => 'yes',
                    'X-Auto-Response-Suppress' => 'DR, RN, OOF, AutoReply',
                    'Auto-Submitted' => 'auto-replied');
        }

        //Notice (sort of automated - but we don't want auto-replies back
        if (isset($options['notice']) && $options['notice'])
            $headers+= array(
                    'X-Auto-Response-Suppress' => 'OOF, AutoReply',
                    'Auto-Submitted' => 'auto-generated');

        if ($options) {
            if (isset($options['inreplyto']) && $options['inreplyto'])
                $headers += array('In-Reply-To' => $options['inreplyto']);
            if (isset($options['references']) && $options['references']) {
                if (is_array($options['references']))
                    $headers += array('References' =>
                        implode(' ', $options['references']));
                else
                    $headers += array('References' => $options['references']);
            }
        }

        $mime = new Mail_mime();

        // If the message is not explicitly declared to be a text message,
        // then assume that it needs html processing to create a valid text
        // body
        $isHtml = true;
        if (!(isset($options['text']) && $options['text'])) {
            // Make sure nothing unsafe has creeped into the message
            $message = Format::safe_html($message); //XXX??
            $mime->setTXTBody(Format::html2text($message, 90, false));
        }
        else {
            $mime->setTXTBody($message);
            $isHtml = false;
        }

        if ($isHtml && $cfg && $cfg->isHtmlThreadEnabled()) {
            // Pick a domain compatible with pear Mail_Mime
            $matches = array();
            if (preg_match('#(@[0-9a-zA-Z\-\.]+)#', $this->getFromAddress(), $matches)) {
                $domain = $matches[1];
            } else {
                $domain = '@localhost';
            }
            // Format content-ids with the domain, and add the inline images
            // to the email attachment list
            $self = $this;
            $message = preg_replace_callback('/cid:([\w.-]{32})/',
                function($match) use ($domain, $mime, $self) {
                    if (!($file = AttachmentFile::lookup($match[1])))
                        return $match[0];
                    $mime->addHTMLImage($file->getData(),
                        $file->getType(), $file->getName(), false,
                        $match[1].$domain);
                    // Don't re-attach the image below
                    unset($self->attachments[$file->getId()]);
                    return $match[0].$domain;
                }, $message);
            // Add an HTML body
            $mime->setHTMLBody($message);
        }
        //XXX: Attachments
        if(($attachments=$this->getAttachments())) {
            foreach($attachments as $attachment) {
                if ($attachment['file_id']
                        && ($file=AttachmentFile::lookup($attachment['file_id']))) {
                    $mime->addAttachment($file->getData(),
                        $file->getType(), $file->getName(),false);
                }
            }
        }

        //Desired encodings...
        $encodings=array(
                'head_encoding' => 'quoted-printable',
                'text_encoding' => 'base64',
                'html_encoding' => 'base64',
                'html_charset'  => 'utf-8',
                'text_charset'  => 'utf-8',
                'head_charset'  => 'utf-8'
                );
        //encode the body
        $body = $mime->get($encodings);
        //encode the headers.
        $headers = $mime->headers($headers, true);

        // Cache smtp connections made during this request
        static $smtp_connections = array();
        if(($smtp=$this->getSMTPInfo())) { //Send via SMTP
            $key = sprintf("%s:%s:%s", $smtp['host'], $smtp['port'],
                $smtp['username']);
            if (!isset($smtp_connections[$key])) {
                $mail = mail::factory('smtp', array(
                    'host' => $smtp['host'],
                    'port' => $smtp['port'],
                    'auth' => $smtp['auth'],
                    'username' => $smtp['username'],
                    'password' => $smtp['password'],
                    'timeout'  => 20,
                    'debug' => false,
                    'persist' => true,
                ));
                if ($mail->connect())
                    $smtp_connections[$key] = $mail;
            }
            else {
                // Use persistent connection
                $mail = $smtp_connections[$key];
            }

            $result = $mail->send($to, $headers, $body);
            if(!PEAR::isError($result))
                return $messageId;

            // Force reconnect on next ->send()
            unset($smtp_connections[$key]);

            $alert=sprintf("Unable to email via SMTP:%s:%d [%s]\n\n%s\n",
                    $smtp['host'], $smtp['port'], $smtp['username'], $result->getMessage());
            $this->logError($alert);
        }

        //No SMTP or it failed....use php's native mail function.
        $mail = mail::factory('mail');
        return PEAR::isError($mail->send($to, $headers, $body))?false:$messageId;

    }

    function logError($error) {
        global $ost;
        //NOTE: Admin alert override - don't email when having email trouble!
        $ost->logError('Mailer Error', $error, false);
    }

    /******* Static functions ************/

    //Emails using native php mail function - if DB connection doesn't exist.
    //Don't use this function if you can help it.
    function sendmail($to, $subject, $message, $from) {
        $mailer = new Mailer();
        $mailer->setFromAddress($from);
        return $mailer->send($to, $subject, $message);
    }
}
?>