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Created with Raphaël 2.2.024Dec222018171615131211109829Nov20191614134331Oct302928272624232221201514131097632130Sep29282726252419171615121110985432130Aug2928272625222120191816151413117654Merge pull request #1560 from greezybacon/issue/1506Merge pull request #1559 from greezybacon/issue/1479Merge pull request #1558 from greezybacon/issue/1307Merge pull request #1553 from greezybacon/issue/1430Merge pull request #1552 from greezybacon/issue/1434Merge pull request #1549 from greezybacon/issue/fileextension-ciMerge pull request #1529 from protich/issue/autoreply+reopenMerge pull request #1466 from greezybacon/issue/1460Merge pull request #1435 from stevepacker/patch-1Add "View Email Headers" feature for thread entriesIntroduce the idea of actions for threadsCorrect set status on new ticketroles: Make role permissions dynamici18n: Fix a couple of small things for setup UIdate search fixstaff: Ensure an active admin always existsi18n: Fix display of language selection for new templatesui: Implement "enable canned responses" config optionorgs: Add support for organization variablesi18n: Oops hide erroneous "published" status for internal FAQsforms: Properly display staff/user field requirementhtml2text: Avoid long, wrapped URLs in a tagsemail: Send staff alerts from the department emailfaq: Ensure consistent formatting for alllock: Set ticket lock on ticket-viewEnsure case-insensitive file extension comparisonemail: Message-Id header with user and thread IDupgrade: Fix several crashes upgradingoops: Fix incorrect upgrade patch hashoops: Fix wrong index name on upgradebugs: QA fixesinstaller: bug fixesbug: Show ticket number format in admin panelDept: fixessearch: Fix advanced search and add counts to ticket queueoops: Drop extra %role table definitionfiles: Record undetected inline images on upgradeMerge pull request #1541 from protich/feature/tasks-revisitedIntroduce concept of sub-departmentsupgrade: Rebase the patches on the new develop-next tip