Skip to content
Snippets Groups Projects
  1. Apr 23, 2014
  2. Apr 14, 2014
  3. Apr 11, 2014
  4. Apr 02, 2014
  5. Apr 01, 2014
  6. Mar 27, 2014
  7. Mar 25, 2014
  8. Feb 27, 2014
  9. Jan 15, 2014
  10. Jan 10, 2014
  11. Jan 02, 2014
  12. Dec 18, 2013
  13. Dec 13, 2013
  14. Dec 11, 2013
    • Jared Hancock's avatar
      Allow edit of user on ticket-edit page · 431345ad
      Jared Hancock authored
      Previously, the user information could only be modified on the ticket-view
      page. For instance, if creating a new ticket for a user, no new information
      could be added or modified on the user until after the ticket was created
      
      Fixes osTicket/osTicket-1.8#281
      431345ad
  15. Nov 27, 2013
  16. Nov 26, 2013
  17. Nov 13, 2013
  18. Oct 09, 2013
    • Jared Hancock's avatar
      Move client information to separate formset · 53666db6
      Jared Hancock authored
      This moves client information like name and email address out of the general
      dynamic forms data for a ticket. It really paves the way for the first-class
      user of the future.
      53666db6
    • Jared Hancock's avatar
      Dynamic data for osTicket · 9e75169e
      Jared Hancock authored
      *This is a major redesign / rework of the osTicket base*
      
      This patch drops the concept of static ticket metadata and allows for an
      admin-configurable arbitrary data that is attachable to tickets
      
      The system is architected such that the base osTicket install now comes with
      a "default" form that has fields for subject, name, email, and phone number.
      This form is editable to allow for the addition of arbitrary other fields;
      however, the basic fields must remain in order to be associated with a
      help-topic and attached to a ticket.
      
      This concept can be expanded to allow for arbitrary data associated with
      registered clients or ticket thread items.
      
      Forms are comprised of sections. Sections have a title and instructions
      properties and a list of fields. Fields have various implementations to
      represent different data such as text, long answer, phone number, datetime,
      yes/no, and selections, and are configurable to define the look and feel and
      interpretation of the respective form field.
      
      ...
      9e75169e
    • Jared Hancock's avatar
      HTML ticket thread, inline images and draft support · 864d3539
      Jared Hancock authored
      Process inline attachments in thread entry and support inline images in
      piped emails
      
      Support inline images across the system, with draft support
      
      Migrate to a single attachment table
          That way we don't need a new table for everything we need to attach an
          inline image to (like a signature, for instance)
      
      Add richtext support for internal notes
      
      Implement images on site pages
      
      * Image paste in Redactor
      * Make non-local images optional
      * Placeholder for non-local images
      * Fix local image download hover
      * Don't re-attach inline images
      864d3539
  19. Mar 07, 2013
  20. Feb 19, 2013
  21. Jul 29, 2012
  22. Jul 23, 2012
Loading