- Jun 10, 2014
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Peter Rotich authored
Centralize how canned responses are formatted Add ability to quote original and last messages as a canned response
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- May 08, 2014
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Peter Rotich authored
Add ability to disable canned responses Fix team drop down selection Remove priority escalation setting in SLA page (implementation is on todo list)
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- Oct 09, 2013
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
Process inline attachments in thread entry and support inline images in piped emails Support inline images across the system, with draft support Migrate to a single attachment table That way we don't need a new table for everything we need to attach an inline image to (like a signature, for instance) Add richtext support for internal notes Implement images on site pages * Image paste in Redactor * Make non-local images optional * Placeholder for non-local images * Fix local image download hover * Don't re-attach inline images
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- Feb 19, 2013
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Peter Rotich authored
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- Feb 09, 2013
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Jared Hancock authored
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- Sep 07, 2012
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Peter Rotich authored
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- Aug 30, 2012
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Peter Rotich authored
* Change table name from ost_email_filter* to ost_filter* * Add patch for target field.
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- Aug 29, 2012
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Peter Rotich authored
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- Aug 13, 2012
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Jared Hancock authored
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- Jul 22, 2012
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Jared Hancock authored
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- Jul 21, 2012
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Jared Hancock authored
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Jared Hancock authored
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- Jul 20, 2012
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Jared Hancock authored
But don't send out canned responses for new tickets that matched a filter with an attached canned response if that response is not enabled. Also, explicitly block deletes to filters that are in use.
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- Jun 18, 2012
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Jared Hancock authored
And fix various lint issues, include adding the yet-undefined-but-referenced deleteAttachment() function for canned-responses and faq entries
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- Apr 06, 2012
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Jared Hancock authored
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- Mar 21, 2012
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Jared Hancock authored
Also add a cron job to perform the task on demand Change the implementation for Ticket::deleteAttachments to call this method after simply removing all entries from the %ticket_attachment table
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- Mar 19, 2012
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Jared Hancock authored
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