- Nov 01, 2013
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Jared Hancock authored
Fixes #834 (again)
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- Oct 31, 2013
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Jared Hancock authored
PHP can't discern the difference between d/m/Y and m/d/Y when just the date is submitted to strtotime(). Unfortunately, strptime() is not available until PHP 5.1.0. This patch forces datepickers to change their values to YYYY-MM-DD upon submission to disambiguate parsing issues. Fixes #832
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- Oct 30, 2013
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Jared Hancock authored
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Jared Hancock authored
Previously the American date format (m/d/Y) was used exclusively for formatting dates in the datepicker widget. This patch enables the widget to be formatted based on the format set in the admin panel. Fixes #829
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- Oct 24, 2013
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Peter Rotich authored
Only clean note drafts unless the ticket is being closed.
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- Oct 21, 2013
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Jared Hancock authored
This means that drive-by mouse hovers, where the user likely did not intend for the hover to actually popup the banner with the filename and download button, do not trigger the popup. This patch changes the popup effect so that it requires a 500ms hover before the popup is shown.
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- Oct 14, 2013
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Jared Hancock authored
Including adding support to the TCL uninitialized variable reader to ignore class-static variable access as well as detect inline functions and their closure arguments.
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- Oct 10, 2013
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Jared Hancock authored
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Jared Hancock authored
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- Oct 09, 2013
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
Moved to an initial form which specifies the ticket's priority and issue and changed the rendering to render things properly. Now the user can decide where priority shows on the client side, and the priority privacy setting is placed in the dynamic form wizard. The standard form is added to every ticket without option. Extra forms can be defined and associated with help topics which can additionally be added to tickets upon creation. This allows for standardization of the dynamic data location for searches and filtering. Implemented advanced search for dynamic data. Along with reinstating the basic ticket search on keywords Implemented ticket filtering on dynamic data for both keyword searches as well as searches for special fields (drop-down lists, etc.) Phone number for users is now completely optional
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Jared Hancock authored
This moves client information like name and email address out of the general dynamic forms data for a ticket. It really paves the way for the first-class user of the future.
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Jared Hancock authored
Previously, form sections were grouped into form sets for reusability. This patch drops the form sets and makes form sections the new "forms". Eventually a section-header field will be added that technically does not add any dynamic data to the form, but allows for the same feature as having a form set with multiple sections.
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Jared Hancock authored
*This is a major redesign / rework of the osTicket base* This patch drops the concept of static ticket metadata and allows for an admin-configurable arbitrary data that is attachable to tickets The system is architected such that the base osTicket install now comes with a "default" form that has fields for subject, name, email, and phone number. This form is editable to allow for the addition of arbitrary other fields; however, the basic fields must remain in order to be associated with a help-topic and attached to a ticket. This concept can be expanded to allow for arbitrary data associated with registered clients or ticket thread items. Forms are comprised of sections. Sections have a title and instructions properties and a list of fields. Fields have various implementations to represent different data such as text, long answer, phone number, datetime, yes/no, and selections, and are configurable to define the look and feel and interpretation of the respective form field. Dropdown lists are represented as "Dynamic Lists", which are admin-configurable lists of items. Dropdowns can be optionally represented as Bootstrap typeahead fields. This also adds the start of a simple ORM which will hopefully be expanded in the future to support multiple database platforms. Currently, only MySQL is implemented.
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
Process inline attachments in thread entry and support inline images in piped emails Support inline images across the system, with draft support Migrate to a single attachment table That way we don't need a new table for everything we need to attach an inline image to (like a signature, for instance) Add richtext support for internal notes Implement images on site pages * Image paste in Redactor * Make non-local images optional * Placeholder for non-local images * Fix local image download hover * Don't re-attach inline images
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- Sep 02, 2013
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Peter Rotich authored
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- Aug 30, 2013
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Jared Hancock authored
Also include * username validation -- no spaces or weird chars * no longer base64 encoded sha1-hex hash for CSRF token * refresh login page every two hours to keep session active
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- Aug 09, 2013
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Peter Rotich authored
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- Aug 08, 2013
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Jared Hancock authored
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- Aug 02, 2013
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Jared Hancock authored
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Jared Hancock authored
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- Jul 24, 2013
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Jared Hancock authored
The client and scp config ajax request only contain the settings for the multi-file upload widget. So it doesn't need to be fetched unless the widget exists on the page
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- Jul 23, 2013
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Jared Hancock authored
- Logo selection radio buttons not vertically centered (Firefox) - font-size value incorrect in login.css - Incorrect : placement in FAQ category edit - Incorrect block width declaration (700 vs 700px) - Browsers disagree on the placement of CSS3 outline properties - Correctly place check boxes and radio buttons
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Jared Hancock authored
Uses a seven step procedure: 1. (user) Fails to login twice or more 2. Clicks the 'Forgot my password' link on the login form 3. Submits the username or email address and triggers a password-reset email 4. Clicks the link in the email and is directed back to the reset page 5. Enters the username or email again and is logged in 6. Password change is forced, but current password is not required 7. Password is updated, user can continue the session without authenticating again
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- Jul 17, 2013
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Jared Hancock authored
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Jared Hancock authored
Administrators are allowed to upload one or more logos and then select from the uploaded logos to set one for the client site. Logos can also be deleted on settings->pages submission
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- Jul 09, 2013
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Jared Hancock authored
Allows direct editing of XHTML code in the nicEdit pane
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- Jul 04, 2013
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Jared Hancock authored
This patch allows the upgrader to upgrade multiple database update 'streams'. The main stream is renamed to 'core' to reflect changes made to the config class. This will significantly ease customizations requiring database customizations, and will make plugins requiring database changes possible.
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- Jul 03, 2013
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Jared Hancock authored
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Peter Rotich authored
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Peter Rotich authored
- Supported pages: landing, offline, thank-you and other
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- Jun 26, 2013
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Jared Hancock authored
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- May 28, 2013
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Jared Hancock authored
Allow (a subset of) the configuration to also be saved in the session to make session-backed data more consistent and compatible with up-and-coming multi-site setups.
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- Mar 11, 2013
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Peter Rotich authored
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- Mar 07, 2013
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Peter Rotich authored
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- Mar 05, 2013
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Peter Rotich authored
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