- Jan 15, 2014
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Jared Hancock authored
Conflicts: include/class.cron.php
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Jared Hancock authored
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Jared Hancock authored
If the entry answer being updated does not affect the ticket details form (with type=T), then the updates do not need to be applied to the ticket__cdata table.
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Peter Rotich authored
Several database performance tweaks Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
This is instead of optimizing the lock table for every cron run, which wastes a lot of db server io
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
And deadband session token updates to 1 per 30 seconds
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Peter Rotich authored
Drop the data table on field type change Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
If a field on the ticket details form changes type, recreate the cdata table
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Jared Hancock authored
Use config URL instead of THISPAGE Reviewed-By:
Jared Hancock <jared@osticket.com>
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Peter Rotich authored
THISPAGE is unreliable for CLI cron calls. It was historically used so the admin could figure out which file/page generated the error. But with backtrace support we no longer need it.
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- Jan 14, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
This is necessary because the system depends ticket priority to sort and display ticket data.
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Peter Rotich authored
Allow autocomplete on email address Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
Show extra forms for help topic first Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
Export custom fields with the ticket queue export Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
Fix subject ticket number matcher (again) Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
Use case-insensitive matching on email address Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
Collaborators Reviewed-By:
Jared Hancock <jared@osticket.com>
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Peter Rotich authored
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Peter Rotich authored
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Jared Hancock authored
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Peter Rotich authored
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Peter Rotich authored
Provide facility to set collaborator status on add.
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- Jan 13, 2014
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Jared Hancock authored
This patch addresses an issue where a client may have upper-case letters in their email address. When visiting the client portal to check the ticket status, previously, the exact same case would be required in the 'Email Address' box. This patch remove the case sensitivity for email logins.
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Peter Rotich authored
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- Jan 11, 2014
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Peter Rotich authored
No longer require a priority for help topics Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
Pre-select default priority Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
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Jared Hancock authored
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- Jan 10, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
Reviewed-By:
Jared Hancock <jared@osticket.com>
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Jared Hancock authored
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
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