- Dec 11, 2014
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Peter Rotich authored
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- Dec 10, 2014
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Jared Hancock authored
Conflicts: include/i18n/en_US/form.yaml include/staff/templates/dynamic-field-config.tmpl.php include/staff/ticket-view.inc.php include/staff/tickets.inc.php scp/js/scp.js
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- Dec 08, 2014
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Jared Hancock authored
This will contain the effective due date of the ticket — either the due date or the estimated overdue time of the ticket based on the SLA settings. It will be maintained with ticket updates. orm: Add greater support for expressions in order_by
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
This patch adds support for automatic date and time formatting based on a selection of locale. The locale can default to the system or user specified language+locale, or can be elected separately. For instance, English speakers can pick between US, GB, and many other English speaking locales. This also removes the need of the %timezone table and uses the timezonedb built into PHP 5.3+. User's can now select from a much longer list of database and no longer need to deal with the DST checkbox.
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Jared Hancock authored
This reworks the tabs CSS and javascript coding to be more flexible and to support vertical tabs. (Bootstrap calls this stacked.) The javascript also allows the URL to include the hash-tag of the last-clicked tab so that the tab can be automatically shown when the page is reloaded.
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Jared Hancock authored
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Jared Hancock authored
to indicate the primary language expected for translatable content
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Jared Hancock authored
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Jared Hancock authored
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- Oct 03, 2014
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Jared Hancock authored
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- Oct 02, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Sep 30, 2014
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Matt Kirman authored
The statistics module on the dashboard was using the incorrect query parameter 'stop'. This meant that the module was loading all tickets from the report start date to the present day. This commit fixes this by using the 'period' parameter instead.
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- Sep 19, 2014
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Peter Rotich authored
This is necessary to avoid confusion vs. closed state.
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- Sep 08, 2014
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Jared Hancock authored
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- Aug 30, 2014
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Jared Hancock authored
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- Aug 29, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Aug 28, 2014
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Peter Rotich authored
Fix search backend to use the new statuses
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- Aug 27, 2014
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Jared Hancock authored
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- Aug 22, 2014
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Peter Rotich authored
Unify use of modal dialog Make popup dialog graggable
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Peter Rotich authored
Empty the popup container and show loading spinner on-load hide the spinner and show the content
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Peter Rotich authored
Delete tickets for realz when set to 'deleted' status. This commit will be partially reverted once data retention plugin is added.
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Peter Rotich authored
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Peter Rotich authored
Move ticket status change to unified backend.
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- Aug 14, 2014
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Jared Hancock authored
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- Jul 29, 2014
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Jared Hancock authored
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Jared Hancock authored
Ticket numbers are now configurable as a system-default and by help topic. Previously, an administrator could select between six-digit random and sequential numbers. Now, the sequence is selectable so multiple sequences as needed, and a format can be specified to define how the ticket numbers look. Formats can also be defined for each help topic.
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- Jul 25, 2014
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Jared Hancock authored
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- Jul 03, 2014
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Jared Hancock authored
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