- Jan 07, 2013
-
-
Peter Rotich authored
-
- Jan 03, 2013
-
-
Peter Rotich authored
-
- Dec 04, 2012
-
-
Peter Rotich authored
-
- Dec 02, 2012
-
-
Peter Rotich authored
-
- Nov 16, 2012
-
-
Peter Rotich authored
-
- Nov 15, 2012
-
-
Peter Rotich authored
-
- Nov 13, 2012
-
-
Peter Rotich authored
-
- Oct 28, 2012
-
-
Peter Rotich authored
Log internal note on mass close/reopen - instead of activity log. Default to 'SYSTEM' if note poster is not passed.
-
- Oct 24, 2012
-
-
Peter Rotich authored
-
- Oct 19, 2012
-
-
Peter Rotich authored
-
- Oct 18, 2012
-
-
Peter Rotich authored
Make sure SLA plan is 'active' when marking tickets overdue.
-
- Oct 15, 2012
-
-
Peter Rotich authored
-
- Oct 14, 2012
-
-
Peter Rotich authored
Refactor postNote to take vars Add logNote as "private" interface for postNote
-
- Oct 11, 2012
-
-
Peter Rotich authored
-
- Oct 08, 2012
-
-
Peter Rotich authored
-
- Oct 05, 2012
-
-
Peter Rotich authored
-
- Oct 03, 2012
-
-
Peter Rotich authored
-
- Oct 02, 2012
-
-
Peter Rotich authored
Imrove internal notes posting Improve ticket assignment & alerts
-
- Sep 27, 2012
-
-
Peter Rotich authored
-
Peter Rotich authored
-
- Sep 18, 2012
-
-
Peter Rotich authored
-
- Sep 11, 2012
-
-
Peter Rotich authored
-
- Sep 07, 2012
-
-
Peter Rotich authored
-
- Sep 02, 2012
-
-
Peter Rotich authored
Change %assigned to mean assignees (staff or/and team)
-
- Aug 31, 2012
-
-
Peter Rotich authored
-
- Aug 26, 2012
-
-
Jared Hancock authored
-
- Aug 13, 2012
-
-
Peter Rotich authored
-
Jared Hancock authored
-
- Aug 01, 2012
-
-
soif authored
-
- Jul 30, 2012
-
-
Jared Hancock authored
-
soif authored
Add topicId to supported vars (else we can't create a Ticket) & Prevent api posts without attachements to trigger an uggly php error Reviewed-By:
Jared Hancock <jared@osticket.com>
-
soif authored
Fixes: Assign Alerts now sent, InternalNote Alert %message fixed. Added: %assigner to InternalNotes Template Reviewed-By:
Jared Hancock <jared@osticket.com>
-
- Jul 29, 2012
-
-
Peter Rotich authored
-
Peter Rotich authored
-
- Jul 28, 2012
-
-
Peter Rotich authored
-
- Jul 25, 2012
-
-
Peter Rotich authored
-
- Jul 20, 2012
-
-
Jared Hancock authored
But don't send out canned responses for new tickets that matched a filter with an attached canned response if that response is not enabled. Also, explicitly block deletes to filters that are in use.
-
- Jul 16, 2012
-
-
Peter Rotich authored
- Move access to it's own table. - Refactor what department membership means in relation to group access
-
- Jul 09, 2012
-
-
Peter Rotich authored
Add print options supports - staff can now print a ticket thread without internal notes + select paper size on the fly
-
- Jul 02, 2012
-
-
Jared Hancock authored
-