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  1. Feb 04, 2014
  2. Jan 29, 2014
  3. Jan 28, 2014
  4. Jan 27, 2014
  5. Dec 17, 2013
  6. Dec 13, 2013
  7. Nov 21, 2013
  8. Nov 06, 2013
  9. Nov 05, 2013
    • Jared Hancock's avatar
      Fix filter issue where negative logic prevents matches · 1f5694c1
      Jared Hancock authored
      The quickList() method will attempt to ask the database to find filters that
      might match the incoming ticket information. The idea is that MySQL is
      likely faster than PHP. The problem is that it assumes positive logic is
      being utilized.
      
      This patch adds all filters with at least one rule with dn_contain
      (does-not-contain) or not_equal (not-equal)
      1f5694c1
  10. Oct 25, 2013
  11. Oct 09, 2013
    • Jared Hancock's avatar
      f7384359
    • Jared Hancock's avatar
      Completion of dynamic forms concept · 43b74f4a
      Jared Hancock authored
      Moved to an initial form which specifies the ticket's priority and issue and
      changed the rendering to render things properly. Now the user can decide
      where priority shows on the client side, and the priority privacy setting is
      placed in the dynamic form wizard.
      
      The standard form is added to every ticket without option. Extra forms can
      be defined and associated with help topics which can additionally be added
      to tickets upon creation. This allows for standardization of the dynamic
      data location for searches and filtering.
      
      Implemented advanced search for dynamic data. Along with reinstating the
      basic ticket search on keywords
      
      Implemented ticket filtering on dynamic data for both keyword searches as
      well as searches for special fields (drop-down lists, etc.)
      
      Phone number for users is now completely optional
      43b74f4a
    • Jared Hancock's avatar
      HTML ticket thread, inline images and draft support · 864d3539
      Jared Hancock authored
      Process inline attachments in thread entry and support inline images in
      piped emails
      
      Support inline images across the system, with draft support
      
      Migrate to a single attachment table
          That way we don't need a new table for everything we need to attach an
          inline image to (like a signature, for instance)
      
      Add richtext support for internal notes
      
      Implement images on site pages
      
      * Image paste in Redactor
      * Make non-local images optional
      * Placeholder for non-local images
      * Fix local image download hover
      * Don't re-attach inline images
      864d3539
  12. Aug 14, 2013
    • Jared Hancock's avatar
      Support Reply-To headers in ticket filters · ea1e647a
      Jared Hancock authored
      The email filtering feature supports a 'Use Reply-To' feature, but seems to
      never have been implemented. This patch officially supports using the
      Reply-To email header as the From header for emails matching the filter.
      ea1e647a
  13. Aug 12, 2013
    • Jared Hancock's avatar
      Make default data translatable · 20f3e62a
      Jared Hancock authored
      This is one of the last major hurdles to make osTicket fully translatable.
      With the advent of 1.7.0, database migration is based on the MD5 hash of the
      install SQL file. Therefore, the install SQL script cannot be modified (ie.
      translated) or else the system cannot be migrated, since the MD5 hash will
      no longer match up.
      
      This patch pulls initial data out of the install file so that it can be
      translatable. Eventually the install worksheet can allow a drop-down box of
      the default system language. The default data from that language will be
      loaded into the system.
      20f3e62a
  14. Jul 24, 2013
  15. Jul 10, 2013
    • Andrew Abdalian's avatar
      Spelling, grammar and readability fixups · c6c923f9
      Andrew Abdalian authored
      Spelling, grammar and readability in upgrader documents
        - Tweaked spelling, grammar and wording to make the text of the upgrader
          pages more readable.
      Fixed spelling regression
        - Higly —> Highly
      Spelling and readability fixes for /include/class.* files
        - Fixed some spelling mistakes
      A couple more spelling/readability fixes.
        - More fixes
      c6c923f9
  16. Feb 19, 2013
  17. Dec 02, 2012
  18. Nov 23, 2012
  19. Nov 16, 2012
  20. Oct 05, 2012
  21. Sep 07, 2012
  22. Sep 03, 2012
  23. Aug 31, 2012
  24. Aug 30, 2012
  25. Aug 01, 2012
  26. Jul 22, 2012
  27. Jul 21, 2012
  28. Jul 20, 2012
  29. Jul 13, 2012
  30. Jul 02, 2012
  31. Jun 30, 2012
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