- Dec 31, 2014
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Peter Rotich authored
Key permissions definition array Move canned and faq permissions to their respective classes.
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- Dec 13, 2014
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Jared Hancock authored
Handle missing `intl` module Handle crash translating the staff login banner, when the %translation table does not yet exist Handle `allow_client_updates` never having been configured Handle staff login without @lang and @extra attributes in database
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- Dec 12, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Dec 11, 2014
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Peter Rotich authored
Support duplicate names in different hierarchy Save path on add/update Show full department name on transfer
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Jared Hancock authored
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Jared Hancock authored
This will look through the database and find images which appear to be inlined in thread entries, but are not recorded as inline. It will update the %ticket_attachment table to reflect the inline disposition of the images.
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Jared Hancock authored
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Peter Rotich authored
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Peter Rotich authored
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Peter Rotich authored
Introduce the concept of tasks. Tasks are to do list that can be attached to any object e.g Ticket.
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Peter Rotich authored
Use generic attachment table for all attachments system-wide. Drop thread entry attachment table
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Peter Rotich authored
Detach conversation thread from ticket to make it more generic. Any object can now have its own thread complete with entry type and attachments.
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Peter Rotich authored
Use generic attachment table for all attachments system-wide. Drop thread entry attachment table
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Peter Rotich authored
Detach conversation thread from ticket to make it more generic. Any object can now have its own thread complete with entry type and attachments.
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Peter Rotich authored
Adds migration patch for role-based access
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Jared Hancock authored
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Jared Hancock authored
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- Dec 10, 2014
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Jared Hancock authored
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Jared Hancock authored
oops: Fix crash upgrading to c7c82835 oops: Fix crash rendering ticket view oops: Fix crash posting response to ticket oops: Fix refresh url after ticket reply post orm: Locate annotations after the root model's fields orm: Add PK field check for DISTINCT aggregate expressions When using the DISTINCT option for aggregate expressions, ensure that when a relationship is used in the aggregate, that a single field of the remote model's primary key is used — rather than the foreign key, since it would never have more than one unique value. search: Re-implement basic ticket search oops: Couple trivial changes oops: Fix date formatting for PDF output oops: Fix staff profile view and update oops: Fix canned response listing orm: Fix crash compiling WHERE IN (nested select) nav: Move settings/email to email/settings i18n: Make field visibility config translatable oops: Fix crash adding field to custom form forms: Fix `required` flag transfer to FormField oops: Fix bad merge on new ticket by staff forms: Show uneditable fields on new ticket by staff oops: Fix bad merge on client ticket view
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- Dec 09, 2014
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Peter Rotich authored
Adds migration patch for role-based access
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- Dec 08, 2014
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Jared Hancock authored
This will be used for greater flexibility in visibility and requirement settings.
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Jared Hancock authored
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Jared Hancock authored
And manage it with updates to tickets. This will ease the sorting and display of tickets based on the time of last update in the ticket queues
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Jared Hancock authored
This will contain the effective due date of the ticket — either the due date or the estimated overdue time of the ticket based on the SLA settings. It will be maintained with ticket updates. orm: Add greater support for expressions in order_by
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Sep 28, 2014
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Peter Rotich authored
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- Sep 26, 2014
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Jared Hancock authored
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- Sep 25, 2014
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Jared Hancock authored
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Peter Rotich authored
Add ticket status properties field before loading init data.
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Jared Hancock authored
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- Sep 24, 2014
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Peter Rotich authored
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Peter Rotich authored
This will allow administrator to indicate if end users are allowed to reopen tickets in a particular closed status.
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- Sep 19, 2014
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Peter Rotich authored
This is necessary to avoid confusion vs. closed state.
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Peter Rotich authored
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- Sep 02, 2014
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Jared Hancock authored
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