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  1. Oct 09, 2013
    • Jared Hancock's avatar
      HTML ticket thread, inline images and draft support · 864d3539
      Jared Hancock authored
      Process inline attachments in thread entry and support inline images in
      piped emails
      
      Support inline images across the system, with draft support
      
      Migrate to a single attachment table
          That way we don't need a new table for everything we need to attach an
          inline image to (like a signature, for instance)
      
      Add richtext support for internal notes
      
      Implement images on site pages
      
      * Image paste in Redactor
      * Make non-local images optional
      * Placeholder for non-local images
      * Fix local image download hover
      * Don't re-attach inline images
      864d3539
  2. Aug 20, 2013
  3. Aug 12, 2013
    • Jared Hancock's avatar
      Make default data translatable · 20f3e62a
      Jared Hancock authored
      This is one of the last major hurdles to make osTicket fully translatable.
      With the advent of 1.7.0, database migration is based on the MD5 hash of the
      install SQL file. Therefore, the install SQL script cannot be modified (ie.
      translated) or else the system cannot be migrated, since the MD5 hash will
      no longer match up.
      
      This patch pulls initial data out of the install file so that it can be
      translatable. Eventually the install worksheet can allow a drop-down box of
      the default system language. The default data from that language will be
      loaded into the system.
      20f3e62a
  4. Aug 09, 2013
  5. Jul 11, 2013
  6. Jul 04, 2013
    • Jared Hancock's avatar
      Add start of documentation for database migration · df5d2cbb
      Jared Hancock authored
      Allow `streams.cfg` to be implied as 'core', which will default to only
      upgrading the core osTicket stream.
      
      Use signature to describe snapshots rather than md5
      df5d2cbb
    • Jared Hancock's avatar
      Support multiple update streams · b02778cd
      Jared Hancock authored
      This patch allows the upgrader to upgrade multiple database update
      'streams'. The main stream is renamed to 'core' to reflect changes made
      to the config class. This will significantly ease customizations
      requiring database customizations, and will make plugins requiring
      database changes possible.
      b02778cd
  7. Jul 03, 2013
  8. May 28, 2013
    • Jared Hancock's avatar
      Various bug-fixes for the upgrader · 0e0f6dcb
      Jared Hancock authored
      - timezone_offset was dropped from the config table at 1.7-dpr1
      - upgrader: only apply five patches in one request
      - upgrader: fix readPatchInfo to work correctly
      - session: support migrating from 1.6 (again)
      - config: support migrating from 1.6 (fallback)
      - config: no default for 'isonline' setting
      - config: fix SQL whitespace issue for schema signature fallbacks
      - config: hash 1.6 versions in the schema signature lookup
      - upgrader: fix logging bug in attachment migration
      0e0f6dcb
    • Jared Hancock's avatar
      Federate configuration settings · db81f071
      Jared Hancock authored
      Change the config table from a column-based table to a key-value table
      with namespacing. This allows several parts of osTicket to store their
      respective configurations in the same table without requiring database
      structure updates
      
      'namespace' is reserved in PHP
      db81f071
  9. May 23, 2013
    • Jared Hancock's avatar
      Use ticket default department=0 · 3e206b68
      Jared Hancock authored
      Since the first department id cannot be assumed
      3e206b68
    • Jared Hancock's avatar
      Use database default storage engine · 55e1c8ec
      Jared Hancock authored
      Drop required usage of MyISAM tables, and drop fulltext indexes as they
      are not used in the code currently anyway. Also, use a blob to store
      session data so as not to waste space with UTF-8 encoding. Lastly, fix
      session_id storage to use VARCHAR(255) which is required for versions
      of MySQL < 5.0.3, and use ascii for the storage model for the
      session_id as it will contain simple characters only.
      55e1c8ec
  10. May 22, 2013
    • Jared Hancock's avatar
      Allow osTicket to install on a database cluster · c83248ce
      Jared Hancock authored
      The problem stems from assumed MySQL insert ids. In MySQL clusters, the id
      numbers will not necessarily be consecutive. This patch causes the install
      and upgrade patches to lookup the assumed values for the linked id numbers.
      c83248ce
  11. Feb 14, 2013
  12. Jan 21, 2013
  13. Jan 18, 2013
  14. Dec 17, 2012
  15. Nov 16, 2012
  16. Oct 19, 2012
  17. Oct 02, 2012
  18. Sep 27, 2012
  19. Sep 18, 2012
  20. Sep 14, 2012
    • Jared Hancock's avatar
      Add chunked file data support · e51bb66f
      Jared Hancock authored
      This will remove the upper limit of BLOB sizes imposed by MySQL with the
      max_allowed_packet setting completely.
      
      This adds a new table %file_chunk which will contain the filedata in smaller
      chunks (256kB). It also includes a new class, AttachmentChunkedData, which
      will handle reading and writing the data, abstracting away the chunks.
      
      This is done by migrating data from the %file table to the %file_chunk
      table. One must beware that this must safely (the migration that is) plug
      into the both the live osTicket developers as well as the users doing a full
      upgrade from osTicket-1.6*. For this, the AttachmentFile::save method was
      patched to use the new AttachmentChunkedData class to write the attachment
      data to the database in chunks. That is, the migrater will use the new code
      on the major upgrade and bypass the filedata column of the %file table
      altogether. Therefore, the patch associated with this commit will not
      migrate any data for the major upgrade.
      
      For developers doing incremental upgrades, the patch included in this
      commit will transfer the data from the %file data to the new %file_chunk
      table by chunking it. As written, only the first 16MB of the attachment is
      migrated. This could easily be adjusted, but it seems like a reasonable
      limit for now.
      e51bb66f
  21. Sep 10, 2012
  22. Sep 03, 2012
  23. Aug 31, 2012
  24. Aug 30, 2012
  25. Aug 13, 2012
  26. Jul 22, 2012
  27. Jul 21, 2012
  28. Jul 16, 2012
  29. Jul 09, 2012
  30. Jul 02, 2012
  31. Jun 30, 2012
  32. Jun 23, 2012
  33. Jun 18, 2012
    • Jared Hancock's avatar
      Add default paper size for printing · 5857dfaa
      Jared Hancock authored
      Allow staff members the ability to select a default paper size which will be
      used in printing tickets via PDF. In the future, this may be overridden per
      ticket by a dialog box at print time.
      5857dfaa
  34. Apr 28, 2012
  35. Apr 25, 2012
  36. Apr 23, 2012
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