Protect Include directory

Reviewed-by: Jared Hancock <jared@osticket.com>

Add GROUP BY clause to canned response load

Reviewed-by: Jared Hancock <jared@osticket.com>

Add Content-Type

Reviewed-By: Peter Rotich <peter@osticket.com>

Implement automatic client logins

Reviewed-By: Peter Rotich <peter@osticket.com>

Feature/nested help topics

Reviewed-by: Jared Hancock <jared@osticket.com>

Rename 'Knowledgebase' to FAQs and Categories to FAQ Categories

Reviewed-By: Peter Rotich <peter@osticket.com>

open_basedir restriction while adding staff

Reviewed-By: Peter Rotich <peter@rotich.com>

When reading data from /dev/urandom and friends on *nix systems with the
open_basedir setting enforced.

Fix team selection and cancel navigation for staff page

Reviewed-by: Jared Hancock <jared@osticket.com>

Remove forced password change on upgrade

Reviewed-by: Jared Hancock <jared@osticket.com>

This will help distinguish between the knowledgebase part which encompasses
FAQ's and canned responses, and the FAQ part which contains the articles
detailing frequently-asked-questions.

* Auto rehash MD5 based passwords

Remove short_open_tags dependency

Reviewed-by: Jared Hancock <jared@osticket.com>

Fix filters applied on web created tickets

Reviewed-by: Jared Hancock <jared@osticket.com>

Check access post-update

Reviewed-by: Jared Hancock <jared@osticket.com>

Force password to change when changing password

Reviewed-by: Jared Hancock <jared@osticket.com>

Fix staff and departments count on groups page

Reviewed-by: Jared Hancock <jared@osticket.com>

Fix Quoted Reply not removed

Reviewed-by: Jared Hancock <jared@osticket.com>