- Feb 12, 2015
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Jared Hancock authored
This patch includes a slight database migration, and adjusts the functionality of a few core components. * Move collaborators from the ticket to the thread. This concept allows collaborators on any object which has a thread, including tasks. * Add flags to the thread entry This will allow flagging thread entries for different purposes. Initially this can be used to flag the original message of a thread in case a ticket / thread is created without an initial message. * Lock becomes more of a utility The lock is now disconnected from the ticket and is a separate utility. Separately, the ticket and task objects can have a reference to a lock object. Furthermore, when submitting some activities to tickets, the lock is verified to be owned by the respective agent, and the lock code must match a current lock code. The code is rotated on each acquire() call to guard against double submissions. * Collaborator is an ORM model The TicketUser class is broken up now so that the collaborator instance can exist apart from a ticket. Email message ids are now generated for collaborators without respect for a ticket so that collaborators can be properly supported on any thread.
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- Jan 30, 2015
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- Dec 08, 2014
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Jared Hancock authored
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Jared Hancock authored
The solution is simple: upload the image, create the draft automatically, attach the image to the draft, return the draft_id to the client. That's it. There's no more need to create the draft in advance now.
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Jared Hancock authored
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Jared Hancock authored
Instead, only show the box if the draft has been modified since initially created / updated.
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Jared Hancock authored
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Jared Hancock authored
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- Oct 03, 2014
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Jared Hancock authored
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- Oct 02, 2014
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Jared Hancock authored
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- Sep 29, 2014
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Jared Hancock authored
* Use the title of "Information" with internal tag of "info" * Add "Visibility" column to UI and retire "Required" and "Internal" columns * Add visibility selection to new fields and show visibility to the user information fields when displayed on the ticket details form * Make the visibility settings translatable * Use constants internally for visibility configuration detection * Use a larger input when managing the information HTML content * Fix validation errors for new fields * Enforce new field name uniqueness * Enforce new field name character validation
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- Sep 25, 2014
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Jared Hancock authored
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- Sep 05, 2014
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Jared Hancock authored
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- Sep 01, 2014
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Jared Hancock authored
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- Aug 28, 2014
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Jared Hancock authored
On some setups, IE v10 on Windows 7 at least, text added to the Redactor editor after an image is inserted (via the image popup dialog for instance), will not be retrieved via the ::get() method and so will not be submitted with the form submit button. This patch introduces a workaround by manually calling ::sync() for the Redactor when the submit button is pressed — just before the form is submitted.
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- Jul 31, 2014
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Jared Hancock authored
Also add a drop-down list of common links include ticket links and login pages for both agents and end users.
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- Jul 24, 2014
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Jared Hancock authored
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- Jul 19, 2014
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Jared Hancock authored
And add translations for the draft mechanism
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- Jul 07, 2014
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Jared Hancock authored
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- Jul 03, 2014
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Jared Hancock authored
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- Jul 02, 2014
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Jared Hancock authored
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- May 27, 2014
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Jared Hancock authored
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- May 23, 2014
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Jared Hancock authored
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- May 22, 2014
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
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- May 16, 2014
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Jared Hancock authored
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- May 15, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Apr 29, 2014
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Jared Hancock authored
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- Apr 23, 2014
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Jared Hancock authored
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- Apr 21, 2014
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Jared Hancock authored
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- Apr 16, 2014
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Jared Hancock authored
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- Apr 15, 2014
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Jared Hancock authored
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Jared Hancock authored
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- Mar 31, 2014
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Jared Hancock authored
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- Mar 05, 2014
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Jared Hancock authored
Also, default size should not decrease if different signatures are selected
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- Feb 28, 2014
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Jared Hancock authored
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