templates: %{ticket.phone} shows the entire number

Reviewed-By: Peter Rotich <peter@osticket.com>

Previously, due to a bug in Ticket::getPhone(), the first digit of the
formatted phone number was displayed only. This patch will allow display of
the entire formatted phone number.

Fixes osTicket/osTicket-1.8#248

Replace assign-on-reopen with claim-on-response

Reviewed-By: Peter Rotich <peter@osticket.com>

If a ticket is currently unassigned and your respond to it, it's yours. If a
ticket is closed and later reopened due to a new message, the last
respondent will always be assigned if available at the time.

tips: Auto-flip pop-over and fix a few typos

Reviewed-By: Peter Rotich <peter@osticket.com>

User lookup revisited

Reviewed-By: Jared Hancock <jared@osticket.com>

Include all validation erors

Unpack user data for filtering purposes for staff created tickets

- Remove Client form
- Provide name and email fields for cases where use is not selected (JS
issues)

Add update routine
Add updated date getter

Add ability to change ticket owner on ticket view
Add get last updated date to user class

We do not support multiple emails per user at the moment.  We'll revisit the
issue once such support is added.

Fix odd CSS error

Fix several issues committing data to db

Reviewed-By: Peter Rotich <peter@osticket.com>

orm: Fix detection of statement failure
orm: Fix type detection of InstrumentedList::add
mysqli: Set object-level character set

Fix api user data validation failure

Reviewed-By: Peter Rotich <peter@osticket.com>

The upstream ORM method was removed

html2text: Fix several Unicode rendering issues

Reviewed-By: Peter Rotich <peter@osticket.com>

orm: Fix handling of bool and float params

Reviewed-By: Peter Rotich <peter@osticket.com>

forms: Fix creating ticket

Reviewed-By: Peter Rotich <peter@osticket.com>