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  1. Jun 11, 2019
    • aydreeihn's avatar
      Issue: Ticket Alerts vs Dept Recipients · 581f1f9c
      aydreeihn authored
      If an alert is enabled for only the Department Manager and the Department Recipients field is set to No one, the Department Manager still receives a notification.
      
      If the recipients field is set to no one, nobody should receive an alert regardless of what is checked on the New Ticket Alert selections.
      
      To fix this, we can do a count of what the getMembersForAlerts function returns. This function compares what is set for a Department's group_membership in the database to the ALERTS_DISABLED constant to return a query set of members that should receive an alert. If the count is 0, we know that alerts should be disabled.
      581f1f9c
  2. Apr 24, 2019
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