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  1. May 30, 2014
  2. May 15, 2014
  3. Apr 25, 2014
  4. Oct 09, 2013
    • Jared Hancock's avatar
      Dynamic data for osTicket · 9e75169e
      Jared Hancock authored
      *This is a major redesign / rework of the osTicket base*
      
      This patch drops the concept of static ticket metadata and allows for an
      admin-configurable arbitrary data that is attachable to tickets
      
      The system is architected such that the base osTicket install now comes with
      a "default" form that has fields for subject, name, email, and phone number.
      This form is editable to allow for the addition of arbitrary other fields;
      however, the basic fields must remain in order to be associated with a
      help-topic and attached to a ticket.
      
      This concept can be expanded to allow for arbitrary data associated with
      registered clients or ticket thread items.
      
      Forms are comprised of sections. Sections have a title and instructions
      properties and a list of fields. Fields have various implementations to
      represent different data such as text, long answer, phone number, datetime,
      yes/no, and selections, and are configurable to define the look and feel and
      interpretation of the respective form field.
      
      Dropdown lists are represented as "Dynamic Lists", which are
      admin-configurable lists of items. Dropdowns can be optionally represented
      as Bootstrap typeahead fields.
      
      This also adds the start of a simple ORM which will hopefully be expanded in
      the future to support multiple database platforms. Currently, only MySQL is
      implemented.
      9e75169e
  5. Feb 19, 2013
  6. Oct 29, 2012
  7. Aug 23, 2012
    • Peter Rotich's avatar
      Admin panel navigation changes · 90164107
      Peter Rotich authored
       * Collapse Department into Staff tab.
       * Add a new 'Manage' tab - home for managing items, lists..etc.
       * Collapse Help Topics into Manage tab.
       * Move SLA and API from Settings to Manage tab.
      90164107
  8. Jul 20, 2012
  9. Jun 21, 2012
    • Jared Hancock's avatar
      Remove SQL injection vulnerabilities · 70aca893
      Jared Hancock authored
      Map each of the inputs from $_POST['ids'] into a separate, sanitized
      database input (via the db_input() function), then implode() the array with
      commas and build the SQL statement.
      70aca893
  10. Mar 19, 2012
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