Few UI tweaks and Team::getLocalName

This patch removes several of the internal notes posted to a ticket for
various events and replaces them with events added to a threads event chain.
The emails are still sent out as they previously were, but internal notes
are only added to the thread if an agent actually specified comments.

Feature/tasks stabilize

No Turning Back Now!

Move collaboration implementation to thread level

Also, fix the links to the ticket queue search (again)

When using the php mail() function, the To: header encoded in the Mail_mime
library was not properly transferred to the $to variable passed to the mail
backend. The mail() function will add its own To: header which will
mimic the received destination address.

This patch ensures that the $to parameter is properly encoded.

Looks like Redactor finally quit double urlencoding() the autosave requests
Also, remove ALL drafts after 14 days.

This includes adding support to the Redactor editor to force the width of th
editable content to match the width of the displayed content on the client
portal. Also, the landing page displayed on the client portal is themed
(css-class wise) to match that of the Redactor content similar to the FAQ
and thread-entry designer boxes as well.