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  1. Nov 26, 2013
  2. Nov 25, 2013
  3. Oct 09, 2013
    • Jared Hancock's avatar
      f7384359
    • Jared Hancock's avatar
      Fix bug when creating a new dynamic list · cb0df242
      Jared Hancock authored
      cb0df242
    • Jared Hancock's avatar
      Rebase form sections to forms and remove form sets · 59c219f4
      Jared Hancock authored
      Previously, form sections were grouped into form sets for reusability. This
      patch drops the form sets and makes form sections the new "forms".
      Eventually a section-header field will be added that technically does not
      add any dynamic data to the form, but allows for the same feature as having
      a form set with multiple sections.
      59c219f4
    • Jared Hancock's avatar
      Dynamic data for osTicket · 9e75169e
      Jared Hancock authored
      *This is a major redesign / rework of the osTicket base*
      
      This patch drops the concept of static ticket metadata and allows for an
      admin-configurable arbitrary data that is attachable to tickets
      
      The system is architected such that the base osTicket install now comes with
      a "default" form that has fields for subject, name, email, and phone number.
      This form is editable to allow for the addition of arbitrary other fields;
      however, the basic fields must remain in order to be associated with a
      help-topic and attached to a ticket.
      
      This concept can be expanded to allow for arbitrary data associated with
      registered clients or ticket thread items.
      
      Forms are comprised of sections. Sections have a title and instructions
      properties and a list of fields. Fields have various implementations to
      represent different data such as text, long answer, phone number, datetime,
      yes/no, and selections, and are configurable to define the look and feel and
      interpretation of the respective form field.
      
      Dropdown lists are represented as "Dynamic Lists", which are
      admin-configurable lists of items. Dropdowns can be optionally represented
      as Bootstrap typeahead fields.
      
      This also adds the start of a simple ORM which will hopefully be expanded in
      the future to support multiple database platforms. Currently, only MySQL is
      implemented.
      9e75169e
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