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  1. Jan 02, 2013
    • Jared Hancock's avatar
      Add management meta script · 330ef8ac
      Jared Hancock authored
      Which will allow for a modular approach to command-line scripting of the
      osTicket system. Hopefully, it will alleviate the need to copy+paste code
      between scripts and otherwise duplicate functionality between locations. It
      will also allow for easier administration of osTicket by shipping scripts to
      do things like database maintenance, statistics exports (collectd), data
      exports, etc.
      
      The first example script include the capability to unpack the osTicket
      installation/upgrade tarball to the destination install path with optionally
      placing the include folder in a different location. The script will monkey
      patch main.inc.php so that the INCLUDE_DIR define will point to the
      installed location of the include/ folder.
      330ef8ac
    • Jared Hancock's avatar
      e4058c4c
  2. Dec 17, 2012
  3. Dec 14, 2012
  4. Nov 16, 2012
  5. Nov 01, 2012
  6. Oct 19, 2012
  7. Oct 02, 2012
  8. Sep 27, 2012
  9. Sep 18, 2012
  10. Sep 14, 2012
    • Jared Hancock's avatar
      Add chunked file data support · e51bb66f
      Jared Hancock authored
      This will remove the upper limit of BLOB sizes imposed by MySQL with the
      max_allowed_packet setting completely.
      
      This adds a new table %file_chunk which will contain the filedata in smaller
      chunks (256kB). It also includes a new class, AttachmentChunkedData, which
      will handle reading and writing the data, abstracting away the chunks.
      
      This is done by migrating data from the %file table to the %file_chunk
      table. One must beware that this must safely (the migration that is) plug
      into the both the live osTicket developers as well as the users doing a full
      upgrade from osTicket-1.6*. For this, the AttachmentFile::save method was
      patched to use the new AttachmentChunkedData class to write the attachment
      data to the database in chunks. That is, the migrater will use the new code
      on the major upgrade and bypass the filedata column of the %file table
      altogether. Therefore, the patch associated with this commit will not
      migrate any data for the major upgrade.
      
      For developers doing incremental upgrades, the patch included in this
      commit will transfer the data from the %file data to the new %file_chunk
      table by chunking it. As written, only the first 16MB of the attachment is
      migrated. This could easily be adjusted, but it seems like a reasonable
      limit for now.
      e51bb66f
  11. Sep 10, 2012
  12. Sep 03, 2012
  13. Aug 31, 2012
  14. Aug 30, 2012
  15. Aug 13, 2012
  16. Aug 11, 2012
  17. Aug 08, 2012
  18. Jul 30, 2012
  19. Jul 22, 2012
  20. Jul 21, 2012
  21. Jul 16, 2012
  22. Jul 09, 2012
  23. Jul 08, 2012
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