This script adds a single download script, 'file.php', which provides access
to files of all types to all users. It uses a HMAC signature system with an
expires time, which allows signed URLs to be sent to external users.

This also fixes an issue with the Http::cacheable() method, where the
last-modified and Etag headers were not properly compared, which resulted in
permanent cache misses by the client.

Key permissions definition array
Move canned and faq permissions to their respective classes.

Stop trampolining links via l.php. It was necessary before in order to avoid
the potential of leaking ticket number & email. The authentication mechanism
in place now redirects on successful login.

Allow for permissions to be registered dynamically. This will
allow for the ability for models and plugins to register permissions.

This patch removes the selection of canned responses as well as the canned
responses navigation page from the ui when the canned responses feature is
disabled.

Since the automatic lock was being acquired but not passed to the autoLock
system, the automatically acquired lock was not being release on away
navigation.

This patch addresses the issue by passing the automatically acquired lock id
to the autoLock system on ticket-view page load and change the ::Init()
method so that the lock id is not cleared with the ::Init() method is called
by the page load.

Support duplicate names in different hierarchy
Save path on add/update
Show full department name on transfer

Add ability to add tasks to tickets.

Introduce the initial concept of adding tasks to a ticket.

Auto-close toop tip box when element goes away

Generalize how we show object/data preview. The url to get the preview is
now based on data-preview attribute on the element in question.

The size of the dialog can be auto-adjusted based on the options

Use generic attachment table for all attachments system-wide.
Drop thread entry attachment table

Use generic attachment table for all attachments system-wide.
Drop thread entry attachment table

Conflicts:

	include/i18n/en_US/form.yaml
	include/staff/templates/dynamic-field-config.tmpl.php
	include/staff/ticket-view.inc.php
	include/staff/tickets.inc.php
	scp/js/scp.js

oops: Fix crash upgrading to c7c82835

oops: Fix crash rendering ticket view

oops: Fix crash posting response to ticket

oops: Fix refresh url after ticket reply post

orm: Locate annotations after the root model's fields

orm: Add PK field check for DISTINCT aggregate expressions

When using the DISTINCT option for aggregate expressions, ensure that when a
relationship is used in the aggregate, that a single field of the remote
model's primary key is used — rather than the foreign key, since it would
never have more than one unique value.

search: Re-implement basic ticket search

oops: Couple trivial changes

oops: Fix date formatting for PDF output

oops: Fix staff profile view and update

oops: Fix canned response listing

orm: Fix crash compiling WHERE IN (nested select)

nav: Move settings/email to email/settings

i18n: Make field visibility config translatable

oops: Fix crash adding field to custom form

forms: Fix `required` flag transfer to FormField

oops: Fix bad merge on new ticket by staff

forms: Show uneditable fields on new ticket by staff

oops: Fix bad merge on client ticket view

Introduce the concept of role-based access for agents.

This will disable the ability for a user to close a ticket when they
have not filled out all of the required fields. Explains the problem to
the user trying to close and directs them to the edit page. Added some
functions to the $ticket class to make it easy to determine the missing
required fields.

This will contain the effective due date of the ticket — either the due date
or the estimated overdue time of the ticket based on the SLA settings. It
will be maintained with ticket updates.

orm: Add greater support for expressions in order_by