SetupWizard

Feature/clickable urls

Bug/reply email

Dst setting

Reply posting is borked

Reviewed By: Peter Rotich 04/23/12

Add support for marking previous events as annulled

Reviewed By: Peter Rotich 04/23/12

Feature/kelli scp kb layout cleanup

Reviews By: Peter Rotich 04/23/12

Add the ability of revoking previous ticket state tracking events when new
events are logged for the same ticket. This will allow, for instance, the
ability to revert the 'closed' state of a ticket when the ticket is
reopened.

For statistics tracking, a user could configure whether or not the events
should be counted for each event tracked or just the non-annulled events.
For instance, if a ticket is closed and reopened several times, only the
very last closed event should count toward the statistics for the ticket.
Therefore, when a ticket is reopened, previous closed events should be
marked as annulled.

error creating new ticket with notification to department members

Reviewed By: Peter Rotich 04/23/12

Feature/client side kb layout

Reviewed By: Peter Rotich 04/23/12

Support continuous database updates / migration 
Advanced search form
Merge message, response, and notes tables into one ticket thread table (which will support more extensible message options in the future)
Add ticket state event tracking, which will be used for reporting

Reviewed-by: Jared Hancock

Creating Team Error - Column 'isenabled' specified twice

Reviewed By: Peter Rotich 04/23/12

And correct several undefined function errors from several source files. So
while function names in PHP are considered case-insensitive, it still makes
sense to use consistent camel casing for both defining and calling methods.
The lint test searches the code base for method calls, and then searches the
code base again looking for a function definition matching the name of the
function invoked. It's not failsafe, because it doesn't detect the class
from which the method should belong, so it's likely to have false negatives.
Furthermore, it won't work well for PHP 5 where several classes are built
into PHP (and aren't searchable in the osTicket code base).

Remove the include/staff/api.inc.php as it no longer appears to be used (and
contains references to undefined methods).