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  1. Oct 09, 2013
    • Jared Hancock's avatar
      Dynamic data for osTicket · 9e75169e
      Jared Hancock authored
      *This is a major redesign / rework of the osTicket base*
      
      This patch drops the concept of static ticket metadata and allows for an
      admin-configurable arbitrary data that is attachable to tickets
      
      The system is architected such that the base osTicket install now comes with
      a "default" form that has fields for subject, name, email, and phone number.
      This form is editable to allow for the addition of arbitrary other fields;
      however, the basic fields must remain in order to be associated with a
      help-topic and attached to a ticket.
      
      This concept can be expanded to allow for arbitrary data associated with
      registered clients or ticket thread items.
      
      Forms are comprised of sections. Sections have a title and instructions
      properties and a list of fields. Fields have various implementations to
      represent different data such as text, long answer, phone number, datetime,
      yes/no, and selections, and are configurable to define the look and feel and
      interpretation of the respective form field.
      
      Dropdown lists are represented as "Dynamic Lists", which are
      admin-configurable lists of items. Dropdowns can be optionally represented
      as Bootstrap typeahead fields.
      
      This also adds the start of a simple ORM which will hopefully be expanded in
      the future to support multiple database platforms. Currently, only MySQL is
      implemented.
      9e75169e
    • Jared Hancock's avatar
      Fix canned response injection · 4c7173d2
      Jared Hancock authored
      4c7173d2
    • Jared Hancock's avatar
      Changes made after feature review · 9478ccb8
      Jared Hancock authored
      9478ccb8
    • Jared Hancock's avatar
      HTML ticket thread, inline images and draft support · 864d3539
      Jared Hancock authored
      Process inline attachments in thread entry and support inline images in
      piped emails
      
      Support inline images across the system, with draft support
      
      Migrate to a single attachment table
          That way we don't need a new table for everything we need to attach an
          inline image to (like a signature, for instance)
      
      Add richtext support for internal notes
      
      Implement images on site pages
      
      * Image paste in Redactor
      * Make non-local images optional
      * Placeholder for non-local images
      * Fix local image download hover
      * Don't re-attach inline images
      864d3539
  2. Sep 02, 2013
  3. Aug 30, 2013
  4. Aug 09, 2013
  5. Aug 08, 2013
  6. Aug 02, 2013
  7. Jul 24, 2013
  8. Jul 23, 2013
    • Jared Hancock's avatar
      Fix CSS style issues · b039bb3a
      Jared Hancock authored
        - Logo selection radio buttons not vertically centered (Firefox)
        - font-size value incorrect in login.css
        - Incorrect : placement in FAQ category edit
        - Incorrect block width declaration (700 vs 700px)
        - Browsers disagree on the placement of CSS3 outline properties
        - Correctly place check boxes and radio buttons
      b039bb3a
    • Jared Hancock's avatar
      Add a password reset implementation · 5cac196a
      Jared Hancock authored
      Uses a seven step procedure:
        1. (user) Fails to login twice or more
        2. Clicks the 'Forgot my password' link on the login form
        3. Submits the username or email address and triggers a password-reset
           email
        4. Clicks the link in the email and is directed back to the reset page
        5. Enters the username or email again and is logged in
        6. Password change is forced, but current password is not required
        7. Password is updated, user can continue the session without
           authenticating again
      5cac196a
  9. Jul 17, 2013
  10. Jul 09, 2013
  11. Jul 04, 2013
    • Jared Hancock's avatar
      Support multiple update streams · b02778cd
      Jared Hancock authored
      This patch allows the upgrader to upgrade multiple database update
      'streams'. The main stream is renamed to 'core' to reflect changes made
      to the config class. This will significantly ease customizations
      requiring database customizations, and will make plugins requiring
      database changes possible.
      b02778cd
  12. Jul 03, 2013
  13. Jun 26, 2013
  14. May 28, 2013
    • Jared Hancock's avatar
      Add persistence configuration · 517f86c4
      Jared Hancock authored
      Allow (a subset of) the configuration to also be saved in the session to
      make session-backed data more consistent and compatible with up-and-coming
      multi-site setups.
      517f86c4
  15. Mar 11, 2013
  16. Mar 07, 2013
  17. Mar 05, 2013
  18. Mar 04, 2013
  19. Feb 28, 2013
  20. Feb 22, 2013
  21. Feb 20, 2013
  22. Feb 19, 2013
  23. Feb 15, 2013
  24. Jan 28, 2013
  25. Jan 22, 2013
  26. Jan 03, 2013
  27. Dec 17, 2012
  28. Dec 16, 2012
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