- Dec 31, 2013
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Jared Hancock authored
This patch introduces an automatic materialized view to speed database performance when querying and displaying the ticket views. This can eventually be extended to the search and advanced search features to speed them as well. The data from the dynamic form entries related to ticket details is copied to a %ticket__cdata table. The %ticket__cdata table is then joined directly to the other tables in the query for the ticket view. MySQL is magically and dramatically faster using this method. The downside is that the disk usage for the custom data is doubled, and the time needed to update the dynamic data is at least doubled as the form entries and the materialized view must both be updated. This method should also extend well to other database platforms in the future. It will be likely that most other database query optimizers will have difficulty joining, scanning, and sorting the table models we have for custom data fields.
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- Dec 23, 2013
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Jared Hancock authored
Fixes #356
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Jared Hancock authored
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Peter Rotich authored
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- Dec 20, 2013
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clonemeagain authored
Otherwise the <img> doesn't get the correct uri for the image. Reviewed-By:
Jared Hancock <jared@osticket.com>
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- Dec 19, 2013
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Peter Rotich authored
Update ajax.php Reviewed-By:
Peter Rotich <peter@osticket.com>
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- Dec 18, 2013
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clonemeagain authored
Ensure aquireLock doesn't interfere with renew/release
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- Dec 17, 2013
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Peter Rotich authored
orm: Fix serious logic issue in the save() method Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
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- Dec 16, 2013
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Jared Hancock authored
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Jared Hancock authored
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Peter Rotich authored
names: Add option for original name Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
And define getInitials() function for %{ticket.name.initials}
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Peter Rotich authored
ui: Remove autocorrect from the user lookup dialog Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
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Peter Rotich authored
Fix UI bug where user change warning always showed Reviewed-By:
Peter <Rotich<peter@osticket.com>
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Peter Rotich authored
forms: Allow user name and email to be blocked Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
This box shows if the ticket open page is shown without selecting a new user account. Autocorrect should be disabled on that box too.
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Jared Hancock authored
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Jared Hancock authored
HTML does not allow nested <p> tags. Therefore the user warning was not correctly hidden with the rest of the user change confirmation message.
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Jared Hancock authored
Fixes a regression in 1.8 where user names and emails submitted via the web interface would not properly be detected by the filter system for rejection. References: http://osticket.com/forum/discussion/75456/v1-8-ticket-filter-for-banning-domain-doesn-t-work
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- Dec 13, 2013
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Jared Hancock authored
Drop support for mysql extension (deprecated as of PHP 5.5.0) Here goes nothin! Reviewed-By:
Jared Hancock <jared@osticket.com>
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Peter Rotich authored
Starting with v1.8 osTicket will require mysqli extension.
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Peter Rotich authored
Fix regression displaying errors on ticket form Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
This reverts commit e818fd2c.
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Peter Rotich authored
performance: Improve performance of ticket queue pages Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
filters: Handle all filter rules in PHP Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
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Jared Hancock authored
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Jared Hancock authored
Turns out that the query to fetch a "short" list from MySQL is slower than just running all the filter rules in PHP
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- Dec 12, 2013
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Jared Hancock authored
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- Dec 11, 2013
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Jared Hancock authored
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Jared Hancock authored
User: Ticket owner update Reviewed-By:
Jared Hancock <jared@osticket.com>
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Peter Rotich authored
Replace phone number on ticket owner update
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Peter Rotich authored
forms: Fixup possible XSS exploit Reviewed-By:
Peter Rotich <peter@osticket.com>
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Jared Hancock authored
Displaying field values on various pages and dialogs could result in cross site scripting exploits. Fixes osTicket/osTicket-1.8#296
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Jared Hancock authored
Previously only the name, email, and phone number would be displayed on the pop up dialog
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Peter Rotich authored
forms: Require `title` for all custom forms Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
Allow edit of user on ticket-edit page Reviewed-By:
Peter Rotich <peter@osticket.com>
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Peter Rotich authored
forms: Fix advanced search on fields without a `name` Reviewed-By:
Peter Rotich <peter@osticket.com>
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