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docker
osticket
Commits
dea025ab
Commit
dea025ab
authored
10 years ago
by
Jared Hancock
Committed by
Peter Rotich
10 years ago
Browse files
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tips: Finalize help tips for groups
parent
7b8ebd86
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3 changed files
include/i18n/en_US/help/tips/staff.groups.yaml
+9
-63
9 additions, 63 deletions
include/i18n/en_US/help/tips/staff.groups.yaml
include/staff/group.inc.php
+9
-3
9 additions, 3 deletions
include/staff/group.inc.php
include/staff/groups.inc.php
+3
-1
3 additions, 1 deletion
include/staff/groups.inc.php
with
21 additions
and
67 deletions
include/i18n/en_US/help/tips/staff.groups.yaml
+
9
−
63
View file @
dea025ab
...
@@ -13,75 +13,21 @@
...
@@ -13,75 +13,21 @@
# must match the HTML #ids put into the page template.
# must match the HTML #ids put into the page template.
#
#
---
---
add_new_group
:
groups
:
title
:
Add New Group
title
:
Groups
content
:
>
group_information
:
title
:
Group Information
content
:
>
name
:
title
:
Name
content
:
>
content
:
>
Groups are used to define an Agent's permissions in the help desk.
Groups can also grant access to Departments other than an Agent's
primary Department.
status
:
status
:
title
:
Status
title
:
Status
content
:
>
content
:
>
By disabling, staff assigned to the group will be limited in their access to the help desk.
If <span class="doc-desc-opt">Disabled</span>, Agents assigned to
this Group cannot sign in and will not receive Department Alerts
group_permissions
:
& Notices.
title
:
Group Permissions
content
:
>
can_create_tickets
:
title
:
Can Create Tickets
content
:
>
can_edit_tickets
:
title
:
Can Edit Tickets
content
:
>
can_post_reply
:
title
:
Can Post Reply
content
:
>
can_close_tickets
:
title
:
Can Close Tickets
content
:
>
can_assign_tickets
:
title
:
Can Assign Tickets
content
:
>
can_transfer_tickets
:
title
:
Can Transfer Tickets
content
:
>
can_delete_tickets
:
title
:
Can Delete Tickets
content
:
>
can_ban_emails
:
title
:
Can Ban Emails
content
:
>
can_manage_premade
:
title
:
Can Manage Premade
content
:
>
can_manage_faq
:
title
:
Can Manage FAQ
content
:
>
can_view_staff_stats_
:
title
:
Can View Staff Stats.
content
:
>
department_access
:
department_access
:
title
:
Department Access
title
:
Department Access
content
:
>
content
:
>
Check all departments to which the Group members are allowed access.
support
:
title
:
Support
content
:
>
This diff is collapsed.
Click to expand it.
include/staff/group.inc.php
+
9
−
3
View file @
dea025ab
...
@@ -51,8 +51,10 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
...
@@ -51,8 +51,10 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
</td>
</td>
<td>
<td>
<input
type=
"radio"
name=
"isactive"
value=
"1"
<?php
echo
$info
[
'isactive'
]
?
'checked="checked"'
:
''
;
?>
><strong>
Active
</strong>
<input
type=
"radio"
name=
"isactive"
value=
"1"
<?php
echo
$info
[
'isactive'
]
?
'checked="checked"'
:
''
;
?>
><strong>
Active
</strong>
<input
type=
"radio"
name=
"isactive"
value=
"0"
<?php
echo
!
$info
[
'isactive'
]
?
'checked="checked"'
:
''
;
?>
><strong>
Disabled
</strong>
<input
type=
"radio"
name=
"isactive"
value=
"0"
<?php
echo
!
$info
[
'isactive'
]
?
'checked="checked"'
:
''
;
?>
>
Disabled
<span
class=
"error"
>
*
<?php
echo
$errors
[
'status'
];
?>
</span>
<span
class=
"error"
>
*
<?php
echo
$errors
[
'status'
];
?>
</span>
<i
class=
"help-tip icon-question-sign"
href=
"#status"
></i>
</td>
</td>
</tr>
</tr>
<tr>
<tr>
...
@@ -150,7 +152,11 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
...
@@ -150,7 +152,11 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
</tr>
</tr>
<tr>
<tr>
<th
colspan=
"2"
>
<th
colspan=
"2"
>
<em><strong>
Department Access
</strong>
: Check all departments the group members are allowed to access.
<a
id=
"selectAll"
href=
"#deptckb"
>
Select All
</a>
<a
id=
"selectNone"
href=
"#deptckb"
>
Select None
</a>
</em>
<em><strong>
Department Access
</strong>
:
<i
class=
"help-tip icon-question-sign"
href=
"#department_access"
></i>
<a
id=
"selectAll"
href=
"#deptckb"
>
Select All
</a>
<a
id=
"selectNone"
href=
"#deptckb"
>
Select None
</a></em>
</th>
</th>
</tr>
</tr>
<?php
<?php
...
@@ -175,7 +181,7 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
...
@@ -175,7 +181,7 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
</tr>
</tr>
</tbody>
</tbody>
</table>
</table>
<p
style=
"
padding-left:225px;
"
>
<p
style=
"
text-align:center
"
>
<input
type=
"submit"
name=
"submit"
value=
"
<?php
echo
$submit_text
;
?>
"
>
<input
type=
"submit"
name=
"submit"
value=
"
<?php
echo
$submit_text
;
?>
"
>
<input
type=
"reset"
name=
"reset"
value=
"Reset"
>
<input
type=
"reset"
name=
"reset"
value=
"Reset"
>
<input
type=
"button"
name=
"cancel"
value=
"Cancel"
onclick=
'window.location.href="groups.php"'
>
<input
type=
"button"
name=
"cancel"
value=
"Cancel"
onclick=
'window.location.href="groups.php"'
>
...
...
This diff is collapsed.
Click to expand it.
include/staff/groups.inc.php
+
3
−
1
View file @
dea025ab
...
@@ -40,7 +40,9 @@ else
...
@@ -40,7 +40,9 @@ else
?>
?>
<div
style=
"width:700px;padding-top:5px; float:left;"
>
<div
style=
"width:700px;padding-top:5px; float:left;"
>
<h2>
User Groups
</h2>
<h2>
User Groups
<i
class=
"help-tip icon-question-sign"
href=
"#groups"
></i>
</h2>
</div>
</div>
<div
style=
"float:right;text-align:right;padding-top:5px;padding-right:5px;"
>
<div
style=
"float:right;text-align:right;padding-top:5px;padding-right:5px;"
>
<b><a
href=
"groups.php?a=add"
class=
"Icon newgroup"
>
Add New Group
</a></b></div>
<b><a
href=
"groups.php?a=add"
class=
"Icon newgroup"
>
Add New Group
</a></b></div>
...
...
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